{"id":3298,"date":"2016-12-16T08:51:58","date_gmt":"2016-12-16T15:51:58","guid":{"rendered":"https:\/\/electricityplans.com\/texas\/?post_type=ep_provider&#038;p=3298"},"modified":"2026-05-15T15:48:45","modified_gmt":"2026-05-15T20:48:45","slug":"cirro-energy","status":"publish","type":"ep_provider","link":"https:\/\/electricityplans.com\/texas\/providers\/cirro-energy\/","title":{"rendered":"Cirro Energy"},"content":{"rendered":"\n<p>Cirro Energy is a Plano TX based electricity company that offers simple fixed rate and bill credit plans. They&#8217;re known for their excellent customer service and they&#8217;re a popular option in Dallas and other areas of the state.<\/p>\n\n\n\n<!--more-->\n\n\n\t<div class=\"ep-block plan-list-block\">\n\t\t\t\t<h2>Cirro Energy Electricity Rates in Oncor (DFW)<\/h2>\n\t\t\n\t\t<table class=\"plan-list tablepress\">\n\t\t\t<thead>\n\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<th>Plan Name<\/th>\n\t\t\t\t\t<th class=\"pl-term\">Term<\/th>\n\t\t\t\t\t\t\t\t\t\t<th class=\"pl-rate\">Rate\/<span>kWh<\/span><\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t<\/thead>\n\n\t\t\t<tbody>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Bill%20Bonus%2012\" class=\"ep-zip-popup-link\">Cirro Energy Bill Bonus 12<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">12<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t7.8 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Bill%20Bonus%2024\" class=\"ep-zip-popup-link\">Cirro Energy Bill Bonus 24<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">24<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t9.6 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Simple%20Advantage%2012\" class=\"ep-zip-popup-link\">Cirro Energy Simple Advantage 12<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">12<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t15.5 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Simple%20Advantage%2024\" class=\"ep-zip-popup-link\">Cirro Energy Simple Advantage 24<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">24<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t15.5 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Bill%20Bonus%20Saver%2012\" class=\"ep-zip-popup-link\">Cirro Energy Bill Bonus Saver 12<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">12<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t19.1 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\n\t\t\t\t\t<td><a href=\"https:\/\/electricityplans.com\/texas\/plans\/?plan_title=Bill%20Bonus%20Saver%2024\" class=\"ep-zip-popup-link\">Cirro Energy Bill Bonus Saver 24<\/a><\/td>\n\t\t\t\t\t<td class=\"pl-term\">24<\/td>\n\t\t\t\t\t<td class=\"pl-rate\">\n\t\t\t\t\t\t19.1 &cent;\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t<\/tbody>\n\t\t<\/table>\n\n\t\t<time class=\"last-updated-time\">\n\t\t\tRates updated 05\/29\/2026.\n\t\t\t<!--\t\t -->\n\t\t\t\t\t\t\tAll prices shown at 1000 kWh.\t\t\t\t\t<\/time>\n\t<\/div>\n\t\n\n\n\t<div class=\"ep-block zip-search-block zip-search-horizontal zip-search-shadow zip-search-border zip-search-horizontal-full\" style=\"border:1px solid ; border-radius:6px;\">\n\t\t<div class=\"zip-search-inner\">\n\t\t\t\t\t\t<h2 class=\"zip-search-title\">Shop Cirro Energy Electricity Plans Near You<\/h2>\n\t\t\t\n\t\t\t<form method=\"get\" class=\"zip-search-form header-search-form\" action=\"https:\/\/electricityplans.com\/texas\/\" data-url=\"https:\/\/electricityplans.com\/texas\/\" data-ajax-url=\"https:\/\/electricityplans.com\/texas\/wp-admin\/admin-ajax.php\" data-facets=\"&amp;fwp_plan_provider=3298\" data-plan-slug=\"plans\">\n\t\t\t\t<div class=\"wrap\">\n\t\t\t\t\t<div class=\"search-field\">\n\t\t\t\t\t\t<input type=\"text\" name=\"zipcode\" placeholder=\"Enter Your Zip Code\" maxlength=\"5\">\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"search-submit\">\n\t\t\t\t\t\t<input type=\"submit\" name=\"zipsearch\"  value=\"Compare\">\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/div>\n\t<\/div>\n\n\t\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"cirro-energy-at-a-glance\" class=\"wp-block-heading\">Cirro Energy at a Glance<\/h2>\n\n\n\n<h3 id=\"our-quick-take\" class=\"wp-block-heading\">Our Quick Take<\/h3>\n\n\n\n<p>Cirro Energy has been around literally forever. Or at least since deregulation started in Texas. They&#8217;re known for simple electricity plans, excellent customer service, and loyal customers. They&#8217;re worth checking out, especially since they offer a 60-day guarantee that lets you switch to any of their other plans if you change your mind (or if prices drop.)<\/p>\n\n\n\n<h3 id=\"key-facts\" class=\"wp-block-heading\">Key Facts<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company Address:<\/strong> 2745 Dallas Pkwy Ste 200, Plano, TX 75093<\/li>\n\n\n\n<li><strong>Year Founded<\/strong>: 2001<\/li>\n\n\n\n<li><strong>Renewable Energy Commitment<\/strong>: Limited<\/li>\n\n\n\n<li><strong>Plan Types Offered<\/strong>: Fixed rate, bill credit<\/li>\n\n\n\n<li><strong>Ownership<\/strong>: Cirro Energy is part of US Retailers LLC, which also owns <a href=\"https:\/\/electricityplans.com\/texas\/providers\/discount-power\/\">Discount Power<\/a>. NRG, parent company of Reliant Energy, owns US Retailers.<\/li>\n\n\n\n<li><strong>Customer Service<\/strong>: 7 days a week from 7am to 10pm <a href=\"Tel: 833-307-1139\">833-307-1139<\/a>. Or chat online Monday-Friday 8am &#8211; 6pm <\/li>\n\n\n\n<li><strong>Bill Pay Log-in<\/strong>: Log in to <a href=\"https:\/\/www.cirroenergy.com\/my\/login\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cirro Energy account online<\/a>. <\/li>\n<\/ul>\n\n\n\n<h2 id=\"pros-and-cons-of-cirro-energy\" class=\"wp-block-heading\">Pros and Cons of Cirro Energy<\/h2>\n\n\n\n<p>Cirro Energy is one of the better options for your Texas electricity.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-92515837 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-ep-blue-light-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#dee2e6;border-width:1px;border-radius:8px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px\">\n<h3 id=\"pros-for-cirro-energy\" class=\"wp-block-heading\" style=\"font-size:22px\">Pros for Cirro Energy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Longevity in the market<\/li>\n\n\n\n<li>Backing from a large company (NRG)<\/li>\n\n\n\n<li>No base charge or minimum use fee<\/li>\n\n\n\n<li>90-day satisfaction guarantee<\/li>\n\n\n\n<li>Highly rated mobile app with daily usage tracker<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-off-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:#dee2e6;border-width:1px;border-radius:8px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px\">\n<h3 id=\"cons-for-cirro-energy\" class=\"wp-block-heading\" style=\"font-size:22px\">Cons for Cirro Energy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Premium pricing<\/li>\n\n\n\n<li>Lack of diverse plan options. No free nights or prepaid electricity options.<\/li>\n\n\n\n<li>Part of NRG (a negative only if you&#8217;ve had a bad experience with their other brands)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"exas-electricity-plans-from-cirro-energy\" class=\"wp-block-heading\">exas Electricity Plans from Cirro Energy<\/h2>\n\n\n\n<p>We recommend Cirro Energy plans because they don&#8217;t have a monthly base charge, and offer straightforward pricing. Their bill credit plans are competitive with others in the market and can offer real value if you always use between 1000-1500 kWh\/month. Here&#8217;s a Cirro Energy plans comparison.<\/p>\n\n\n\n<table id=\"tablepress-59\" class=\"tablepress tablepress-id-59\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Cirro Energy Plans<\/th><th class=\"column-2\">Plan Type<\/th><th class=\"column-3\">Plan Details<\/th><th class=\"column-4\">Who This Plan is For<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Cirro Energy Simple Advantage<\/td><td class=\"column-2\">Fixed Rate<\/td><td class=\"column-3\">Basic fixed rate plan with no base charge or minimum usage fee<\/td><td class=\"column-4\">Most Texas homes<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Cirro Energy Bill Bonus<\/td><td class=\"column-2\">Bill Credit<\/td><td class=\"column-3\">$125 bill credit for > 1000 kwh usage during a billing cycle. No base charge or minimum use fee<\/td><td class=\"column-4\">Homes that consistently use between 1000 and 1500 kWh\/month.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Cirro Energy Bill Bonus Saver<\/td><td class=\"column-2\">Bill Credit<\/td><td class=\"column-3\">$150 bill credit for > 2000 kwh usage during a billing cycle. No base charge or minimum use fee.<\/td><td class=\"column-4\">Homes that consistently use over 2000 kWh\/month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-59 from cache -->\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"cirro-energy-reviews\" class=\"wp-block-heading\">Cirro Energy Reviews<\/h2>\n\n\n\n<p>Cirro Energy has a long history of positive reviews. They&#8217;re a top recommendation if you want customer service 7 days a week or if you are tech-savvy and want access to a top-notch app with daily usage tracking.<\/p>\n\n\n\n<h3 id=\"overall-customer-satisfaction\" class=\"wp-block-heading\">Overall Customer Satisfaction<\/h3>\n\n\n\n<p>We were surprised to see that Cirro Energy has a 3.2\/5 rating on <a href=\"https:\/\/www.google.com\/search?q=cirro+energy&amp;rlz=1C1CHZL_enUS754US754&amp;oq=Cirro+energy&amp;aqs=chrome.0.0l2j69i59j0j69i60l2.2378j0j1&amp;sourceid=chrome&amp;ie=UTF-8#lrd=0x8640c1992b8c35c9:0xd8a74f42c1494348,1,,,\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Google reviews<\/a>, a 1\/5 rating on <a href=\"https:\/\/www.yelp.com\/biz\/cirro-energy-frisco\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Yelp<\/a> and a 1 star rating on <a href=\"https:\/\/www.consumeraffairs.com\/texas-electricity-companies\/cirro-energy.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Consumer Affairs<\/a>. Ouch. We dig into the details below. <\/p>\n\n\n\n<h3 id=\"what-customers-like\" class=\"wp-block-heading\">What Customers Like<\/h3>\n\n\n\n<p>Customers who are long-standing customers give Cirro excellent ratings for customer service, their weekly energy reports and their mobile app.<\/p>\n\n\n\n<h3 id=\"common-complaints\" class=\"wp-block-heading\">Common Complaints<\/h3>\n\n\n\n<p>Customer complaints are mainly people not getting what they want, when they didn&#8217;t read the details. Yup, we said it. Complaints focus on people who enrolled on a bill credit plan and didn&#8217;t read the fine print. Customers also complain about high renewal rates, billing issues and delayed application of payments resulting in fees.<\/p>\n\n\n\n<h2 id=\"is-cirro-energy-right-for-you\" class=\"wp-block-heading\">Is Cirro Energy Right for You?<\/h2>\n\n\n\n<p>Cirro Energy may be right for you if you value:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Longevity in the market, backed by a major brand (US Retailers\/NRG)<\/li>\n\n\n\n<li>Tech-focused featured, like tracking your daily usage via a mobile app<\/li>\n\n\n\n<li>No base charge or minimum usage fee<\/li>\n\n\n\n<li>Satisfaction guarantee that lets you switch to any other Cirro Energy plan in the first 90 days.<\/li>\n<\/ul>\n\n\n\n<p>Cirro Energy is not for you if you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pay your bill late (based on reviews, they are quick to issue disconnections)<\/li>\n\n\n\n<li>Want a free nights or weekends plan<\/li>\n\n\n\n<li>Have negative experiences in the past with NRG, or left a past-due balance at Reliant, Discount Power, Direct Energy or Green Mountain Energy.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"cirro-energy-frequently-asked-questions\" class=\"wp-block-heading\">Cirro Energy Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1778032069854\"><strong class=\"schema-faq-question\">Is Cirro Energy a good company?<\/strong> <p class=\"schema-faq-answer\">Cirro Energy is an electricity company that&#8217;s served Texans since 2001. We were surprised to see a significant amount of negative reviews, typically regarding billing or payment issues, or unexpected high bills with bill credit plans. Since they offer a 60-day satisfaction guarantee that lets you switch to a different Cirro plan in the first 2 months, it&#8217;s worth trying them out.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778032111663\"><strong class=\"schema-faq-question\">Can I get same day service with Cirro Energy?<\/strong> <p class=\"schema-faq-answer\">Yes, you can get same day service with Cirro Energy Monday &#8211; Saturday when you enroll by 5pm. You can enroll online or call <a href=\"tel:855-307-8616\"><a href=\"tel:833-307-1139\">833-307-1139<\/a><\/a>. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778032269508\"><strong class=\"schema-faq-question\">Does Cirro Energy require a credit check? <\/strong> <p class=\"schema-faq-answer\">Cirro Energy runs a soft credit check when you enroll, and may require a deposit if you don&#8217;t meet their minimum credit threshold. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778032354581\"><strong class=\"schema-faq-question\">Does Cirro Energy offer prepaid electricity?<\/strong> <p class=\"schema-faq-answer\">CirroEnergy does not offer prepaid electricity. Check out <a href=\"https:\/\/electricityplans.com\/texas\/providers\/payless-power\/\">Payless Power<\/a> as an alternative for prepaid. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778032396959\"><strong class=\"schema-faq-question\">Does Cirro Energy offer a satisfaction guarantee?<\/strong> <p class=\"schema-faq-answer\">Cirro Energy offers a 90-day satisfaction guarantee. If you don&#8217;t like your electricity plan, you can switch to a different Cirro Enrgy plan with no early termination fee in the first 2 months. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778032490195\"><strong class=\"schema-faq-question\">Is Cirro Electricity the same as Cirro Energy?<\/strong> <p class=\"schema-faq-answer\">Cirro Electricity is the same as Cirro Energy<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1778782634981\"><strong class=\"schema-faq-question\">Does Cirro Energy offer a time-of-use plan?<\/strong> <p class=\"schema-faq-answer\">Yes, Cirro Energy offers time of use plans including Smart Nights and Smart Nights EV, which provide reduced electricity rates at night from 8pm to 8am. We don&#8217;t include these options on the ElectricityPlans site, as there are other providers whose free nights plans offer greater consumer value.<\/p> <\/div> <\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cirro Energy is known across Dallas (where it&#8217;s based) as one of the best electricity providers in the area. Get a fixed rate plan and reliable service. Want a simple electricity plan? That&#8217;s Cirro Energy. <\/p>\n","protected":false},"author":2,"featured_media":34334,"parent":0,"template":"","meta":{"_acf_changed":true,"_hide_date_in_meta":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"coauthors":[132],"class_list":{"0":"post-3298","1":"ep_provider","2":"type-ep_provider","3":"status-publish","4":"has-post-thumbnail","6":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cirro Energy - TX Electricity Plans &amp; Rates - 833-307-1139<\/title>\n<meta name=\"description\" content=\"Compare Cirro Energy fixed rate and bill credit plans vs. other providers to find the best rate for your home. Reviews, plans and rates\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/electricityplans.com\/texas\/providers\/cirro-energy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cirro Energy - TX Electricity Plans &amp; Rates - 833-307-1139\" \/>\n<meta property=\"og:description\" content=\"Compare Cirro Energy fixed rate and bill credit plans vs. other providers to find the best rate for your home. 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Check out <a href=\"https:\/\/electricityplans.com\/texas\/providers\/payless-power\/\">Payless Power<\/a> as an alternative for prepaid. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/electricityplans.com\/texas\/providers\/cirro-energy\/#faq-question-1778032396959","position":5,"url":"https:\/\/electricityplans.com\/texas\/providers\/cirro-energy\/#faq-question-1778032396959","name":"Does Cirro Energy offer a satisfaction guarantee?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Cirro Energy offers a 90-day satisfaction guarantee. If you don't like your electricity plan, you can switch to a different Cirro Enrgy plan with no early termination fee in the first 2 months. 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