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PUCT Ratings: What Do They Mean?

“Five star rating from the Public Utility Commission of Texas,” the billboards scream. This summer we’ve seen three retail electricity providers (REPs) bragging on their 5-star rating with the Public Utility Commission of Texas (PUCT), just in the Houston area alone. Are 5-star ratings from the PUCT like 5-star reviews on Google? Not exactly.

In this article we break down what PUCT ratings are, and why we think they don’t matter much in your search for the best electricity provider.

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