Texas consumers have a new financial backstop to avoid electricity disconnection during the COVID-19 coronavirus quarantine.
If you need help paying bills, the Texas COVID-19 Electricity Relief Program can help. This program is designed to help those who can’t pay bills due to unemployment or economic hardship caused by COVID-19.
Here are FAQs on the Texas COVID-19 Electricity Relief Program (CERP) and how to apply.
Update October 7, 2020: The COVID-19 Electricity Relief program ended on October 1, 2020. If your account was protected through CERP, your account is now subject to disconnection if you do not make a payment arrangement with your retail electricity provider. Review your other options below!
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