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“Five star rating from the Public Utility Commission of Texas,” the billboards scream. This summer we’ve seen three retail electricity providers (REPs) bragging on their 5-star rating with the Public Utility Commission of Texas (PUCT), just in the Houston area alone. Are 5-star ratings from the PUCT like 5-star reviews on Google? Not exactly.
In this article we break down what PUCT ratings are, and why we think they don’t matter much in your search for the best electricity provider.
We’re number one! You hear it said all the time. But number one based on what? The question, “What is the number one electricity provider in Texas?” can be answered so many ways, including customer count, ratings and customer satisfaction.
In this article we dig into the data and perform online research to provide the top electricity provider in Texas in each category. (And if you’re looking for cheap electricity rates? We update our list of the cheapest electricity rates in Texas every month.)
Read More about What is the Biggest Electricity Provider in Texas?
Most of us have been there. You forget to pay the bill. You go on vacation. You’re running short on funds. And then that disconnection notice comes in the mail. Oh no! What now?
Read More about Notice for Electricity Disconnection in Texas: Your Rights and What You Can Do
