Champion Energy Services is one of the nation’s fastest growing electricity suppliers. Founded in 2005 and acquired by Calpine (NYSE: CPN) in 2015, Champion Energy provides residential electricity service in the following deregulated electric energy markets: Ohio, Texas, Illinois, Pennsylvania, New Jersey, Delaware, and Massachusetts. They offer straight-forward, competitively priced, fixed-rate electricity plans. Champion Energy has high ratings in customer service with around the clock in-house customer care.
Champion Energy: Committed to Customer Service
Champion Energy provides excellent customer service. For them, customer service means accessibility at every level. Superior customer service is what distinguishes them in the highly competitive retail electric service provider marketplace. It’s more than just having a friendly agent answer the phone when a customer calls. Customer service includes transparent electricity rates, open communication, and an unwavering commitment to treating customers fairly.
They work hard to make customer service part of their corporate culture by making customer satisfaction a priority. The customer service agents are not outsourced, but rather employed in-house for greater accountability and control.
Highly Rated Customer Care Agents
Their customer service agents are competent and empowered to make decisions, without needing the approval of their supervisor. Agents are trained to resolve problems in a manner that benefits the customer. They treat customers the way they wish to be treated, because they know what it’s like to be an electricity customer.
Straight-Forward Electricity Pricing
Champion Energy has simple electricity plans with competitive energy rates. For Ohio residential customers, they offer fixed-rate plans with a variety of plan lengths from short-term 6 month plans to long-term 3 year plans. Your local utility will continue to bill you for electric service and there will not be a disruption in service if you switch to Champion Energy as your electricity supplier.
Champion Energy Services is certified by the Public Utilities Commission of Ohio (PUCO) as a CRES to offer and supply electric generation services in Ohio. Champion’s PUCO Certificate is 09-166E(1).