electricity satisfaction guarantee

Texas Electricity Companies with a Satisfaction Guarantee

  • Written By: Rebecca Bridges
  • Edited By: Shannon Bedrich
  • A satisfaction guarantee can go a long way toward making you feel confident in your choice of Texas electricity plan. After all, there are a lot of things to compare when you’re shopping for electricity.

    That’s why we like these electricity companies with a satisfaction guarantee. With electricity prices higher than they’ve ever been, a satisfaction guarantee gives you a chance to shop around.

    Texas electricity companies with a 30-60 day satisfaction guarantee include Gexa Energy, 4Change Energy, TXU Energy, Rhythm Energy, Veteran Energy and OhmConnect Energy. If you don’t like your plan, you can switch to any other electricity plan or in some cases, switch away with no penalty.

    Types of Texas Electricity Satisfaction Guarantee

    There are two basic types of satisfaction guarantees for Texas electricity.

    • Type One: Change Plans. One type of satisfaction guarantee will allow you to switch to any of their other plans within a certain time period like Gexa Energy and OhmConnect Energy.
    • Type Two: Switch Away. The second type of satisfaction guarantee allows you to switch away with no penalty within a certain time period if you can’t find a plan you like. This includes TXU, 4Change Energy, Veteran Energy and Rhythm.

    With all of these satisfaction guarantees, you are still responsible for paying for the electricity you have used. And, all of the guarantees are only for new customers.

    Shop Satisfaction Guaranteed Electricity Rates

    Electricity Companies That Let You Change Plans

    Gexa Energy Happiness Guarantee

    If you’re not happy with your new Gexa Energy residential plan, just call them within 60 days of your service activation date. You can change to another available Gexa Energy plan with no early termination fee.

    OhmConnect Satisfaction Guarantee

    OhmConnect lets you change your electricity plan to any other plan they offer within 30 days of enrollment. That’s a great option to have when electricity prices change so frequently.

    OhmConnect has a unique offering that lets you earn points by conserving energy at certain times. Then redeem these points for bill credits or gift cards.

    Electricity Companies That Let You Switch Away (No ETF)

    Here are two companies that are so sure you’ll be satisfied that you can switch away with no early termination fee if you change your mind in the first 1-2 months.

    Rhythm Easy Energy Promise

    Rhythm lets you try any electricity plan for 30 days and switch away with no early termination fee. They call it the Easy Energy Promise and it’s part of their approach to make electricity shopping easy.

    TXU Total Satisfaction Guarantee

    TXU Energy’s Total Satisfaction Guarantee gives you 60 days to change your mind on the plan you selected. If the plan isn’t the right fit, just contact them to change to a different plan. Still can’t find the right fit? You can switch away with no early termination penalty.

    4Change Energy Satisfaction Guarantee

    With 4Change Energy, new customers have 60 days after enrollment to decide if they want to choose a different plan. 4Change will help you switch to another one of their plans that better fits your needs. This is very helpful because 4Change Energy offers a lot of tiered rate and bill credit plans that are complex.

    And if you don’t like any of their other plan options, you can switch away. Just give them a call within 60 days of your enrollment to let them know, and they’ll waive any early termination fee.

    Veteran Energy Satisfaction Guarantee

    Veteran Energy supports multiple military charities. You can choose them with confidence, knowing that if you change your mind, you have a 60-day satisfaction guarantee.

    Just contact them within 60 days of your enrollment. They’ll offer you other plan options, and if you aren’t satisfied, you can switch away with no early termination fee.

    Electricity Plans with Satisfaction Guarantee

    Provider Plan Name Term Rate/kWh
    Rhythm Energy Rhythm Energy PowerShift EV Seasonal 12 12 14.5 ¢
    4Change Energy 4Change Energy Power Maxx Saver 12 12 14.6 ¢
    Gexa Energy Gexa Eco Saver Premier 12 12 14.6 ¢
    Rhythm Energy Rhythm Energy PowerShift Seasonal 12 12 14.6 ¢
    Rhythm Energy Rhythm Energy Simply Select 12 12 14.8 ¢
    Rhythm Energy Rhythm Energy Simply Select 6 6 15.0 ¢
    Rhythm Energy Rhythm Energy Simply Select 24 24 15.2 ¢
    OhmConnect Energy OhmConnect Energy TexasConnect 36 36 15.7 ¢
    Rhythm Energy Rhythm Energy Simply Select 36 36 15.8 ¢
    Rhythm Energy Rhythm Energy Simply September 12 12 15.9 ¢
    Rhythm Energy Rhythm Energy Simply Select 14 14 15.9 ¢
    OhmConnect Energy OhmConnect Energy TexasConnect 24 24 16.0 ¢
    OhmConnect Energy OhmConnect Energy PoolConnect 24 24 16.2 ¢
    OhmConnect Energy OhmConnect Energy Half Price Nights 24 24 16.3 ¢
    OhmConnect Energy OhmConnect Energy EVConnect 24 24 16.4 ¢
    4Change Energy 4Change Energy Maxx Saver Select 12 12 16.4 ¢
    Gexa Energy Gexa Eco Saver Advantage 12 12 16.6 ¢
    OhmConnect Energy OhmConnect Energy TexasConnect 12 12 16.7 ¢
    Veteran Energy Veteran Energy Valor 24 24 16.8 ¢
    OhmConnect Energy OhmConnect Energy Half Price Nights 12 12 16.9 ¢

    About Rebecca Bridges

    Rebecca Bridges has worked in deregulated energy markets since 2001. As chief marketing officer for ElectricityPlans, she focuses on helping consumers save on their electricity bills and find the best electricity plans. Outside of work, Rebecca uses her marketing experience to support dog rescue and can often be found hiking or biking local trails.

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