Veteran Energy began in 2010 with the idea that an energy company could do more than just provide low electricity rates and exceptional customer care. The company wanted to give back to our country’s biggest heroes—our veterans, military members and their families.
Compare Veteran Energy Electricity Rates (Dallas)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Veteran Energy Valor 12 | 12 | 13.4 ¢ |
| Veteran Energy Valor 24 | 24 | 14.2 ¢ |
We currently feature Veteran Energy’s bill credit plans on ElectricityPlans. Additional fixed rate plans available on the Veteran Energy website.
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Veteran Energy at a Glance
Our Quick Take
Veteran Energy donates a portion of their profits to support veterans, military members and their families. Choosing Veteran Energy means you’ll support Operation Red Wings Foundation, Texas VFW Foundation, Combined Arms, Paws for Heroes and Fisher House. Veteran Energy doesn’t have the cheapest rates, but they do stand by their “Support Our Heroes” motto.
Key Facts
- Company Address: 6555 Sierra Drive, Irving, TX 75039
- Year Founded: 2010
- Renewable Energy Commitment: Minimal
- Plan Types Offered: fixed rate, bill credit
- Ownership: Value Based Brands, which is owned by Vistra Corporation (same parent company as TXU Energy, 4Change Energy, TriEagle Energy)
- Customer Service: Monday – Friday 7am – 8pm and Saturday 8am – 5pm (833) 913-3434
- Bill Pay Log-in: Pay your bill online via Veteran Energy login
Discount for Military Service: Unfortunately, there are no companies that offer an electricity rate discount to veterans or active military members. If you are in active military service and need electricity in Texas, we recommend Chariot Energy, which will waive any electricity deposit with proof of service.
Pros and Cons for Veteran Energy
Pros for Veteran Energy
- Fixed rate and bill credit plans
- Supports veteran charities
- 60-day satisfaction guarantee to switch to a different Veteran plan
- Backed by a large company
- Mobile app
Cons for Veteran Energy
- Not a well-known brand
- No prepaid electricity options
- Middle-of-the-road rates
Veteran Energy Customer Reviews
Veteran Energy customer reviews are overall positive.
Overall Customer Satisfaction
Veteran Energy has a 4.6/5 rating on Google and other review sites are positive.
What Customers Like
Customer reviews note good prices, simple electricity plans, positive customer service experiences. Many customers like the community support that Veteran Energy provides to veterans in Texas.
Common Complaints
There are limited complaints for Veteran Energy. Their mobile app does have low ratings on the app store, mostly because there’s no daily usage information. Other complaints focus on their bill credit plans, which rely on specific usage levels to achieve the advertised rates.
Veteran Energy Frequently Asked Questions
Veteran Energy is a good company with solid reviews and lots of loyal customers. While their pricing isn’t the cheapest around, you can feel good about supporting a number of veterans charities.
No, Veteran Energy does not give a military discount. There are currently no electricity providers in Texas that offer a military discount.
Veteran Energy runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold.
Veteran Energy gives a 60-day satisfaction guarantee that lets you switch to any of their other plans in the first two months with no early termination fee.
Yes, you can get same day service with Veteran Energy Monday – Saturday when you enroll by 6:30pm. Enroll online or or call (833) 913-3434.
