TriEagle Energy is a Texas-based energy company with deep Texas roots. Founded in 2002, TriEagle Energy was acquired by Vistra Energy in 2019, making it part of one of the largest, most diverse retail energy providers of electricity in North America.
By leveraging its well-known commercial electricity services, TriEagle’s residential electricity plans offer customers low fixed rates, simple electricity plan options and friendly customer service.
TriEagle Electricity Rates in Houston (CenterPoint)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| TriEagle Energy Sure Value 12 | 12 | 12.9 ¢ |
| TriEagle Energy Savvy Value 12 | 12 | 14.7 ¢ |
| TriEagle Energy Simple Savings 12 | 12 | 14.8 ¢ |
| TriEagle Energy Simple Savings 24 | 24 | 15.2 ¢ |
| TriEagle Energy Simple Savings 36 | 36 | 15.2 ¢ |
| TriEagle Energy Savvy Value 36 | 36 | 15.3 ¢ |
TriEagle Electricity Rates in Dallas/Fort Worth (Oncor)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| TriEagle Energy Sure Value 12 | 12 | 14.5 ¢ |
| TriEagle Energy Savvy Value 12 | 12 | 15.7 ¢ |
| TriEagle Energy Simple Savings 12 | 12 | 15.8 ¢ |
| TriEagle Energy Simple Savings 24 | 24 | 16.2 ¢ |
| TriEagle Energy Simple Savings 36 | 36 | 16.2 ¢ |
| TriEagle Energy Savvy Value 36 | 36 | 16.3 ¢ |
Shop TriEagle Energy Electricity Plans Near You
TriEagle Energy at a Glance
Our Quick Take:
TriEagle Energy has a long history in the Texas electricity market. Based in the Dallas area, they offer service in every deregulated Texas market. TriEagle is the only provider (that we know of) that still sells bundled electricity rates.
You’ll see one simple price, an all-in rate that includes electricity and delivery. TriEagle says, “no matter how much you use, your rate will stay the same.” And that’s true. But. When delivery rates change, those items will be passed through as like items on your bill. So don’t think that the fixed one simple rate guarantees a fixed rate for your delivery charges.
The simple all-in rate also makes it hard to compare TriEagle directly to other competitive offers. Use the ElectricityPlans BillSmart™ Tools to compare rates based on usage.
Key Facts
- Company Address: 6555 Sierra Dr, Irving, TX 75039
- Year Founded: 2002
- Renewable Energy Commitment: Minimal
- Plan Types Offered: Fixed rate, bill credit
- Ownership: Owned by Vistra Corporation since 2019; same parent company as TXU Energy and 4Change Energy
- Customer Service: 7 days a week 7am – 10pm via phone 877-917-3876.
- Bill Pay Log-in: Pay your bill online via TriEagle Energy login
Pros and Cons of TriEagle Energy
TriEagle Energy is one of the oldest operating retail electricity providers in Texas. Here’s our take on the good and the bad.
Pros for TriEagle Energy
- Bundled all-in electricity rate that includes delivery charges
- Weekly usage reports
- 60-day satisfaction guarantee lets you change to a different TriEagle plan
Cons for TriEagleEnergy
- “One simple all in rate” causes customer confusion when delivery rate changes hit your bill
- No prepaid electricity options
Texas Electricity Plans from TriEagle Energy
TriEagle Energy offers a number of plans, including free nights and green energy, on their own website. We feature three of their plans on the ElectricityPlans site. Of these, we recommend TriEagle Sure Value, with a bill credit for over 1000 kWh. It’s rare that we like a bill credit plan more than the fixed rate version. But the way the math works, you’ll typically pay a lower bill and lower effective rate if you use over 1000 kWh every month.
| TriEagle Energy Plans | Plan Type | Plan Details | Who This Plan is For |
|---|---|---|---|
| TriEagle Simple Savings | Fixed Rate | Basic fixed rate plan with a $4.95/month base charge | Most Texas homes |
| TriEagle Sure Value | Bill Credit | $30 bill credit for monthly usage >1000 kWh, with $4.95/month base charge | Texas homes that use over 1000 kWh/month. Price is often cheaper than their basic fixed rate. |
| TriEagle Savvy Value | Bill Credit | $30 bill credit for monthly usage >2000 kWh, with $4.95/month base charge | Texas homes that use over 2000 kWh/month |
TriEagleEnergy Customer Reviews
TriEagle Energy has some of the most loyal customers in Texas. Customers give them high ratings.
Overall Customer Satisfaction
TriEagle Energy currently has a 4.2/5 rating on Google and a 4.6/5 rating on TrustPilot.
What Customers Like
TriEagle customers consistently praise their responsive, helpful and professional customer service and their simple, easy to understand rate structure.
Common Complaints
Common complaints include difficulty in reaching customer service during certain hours and issues with disconnection for non-payment. Other complaints focus on high renewal rates.
Is TriEagle Energy Right for You?
TriEagle Energy is right for you if you prefer:
- Stability and longevity in the market
- Simple all-in rates
- A large brand name company
TriEagle is not for you if you’re looking for:
- Solar buyback electricity
- A mobile app (they don’t offer one)
- A small independent electricity provider
TriEagle Energy Frequently Asked Questions
TriEagle Energy is a good company with high ratings on major review platforms like Google and TrustPilot. They’ve been around since 2002 and are backed by a major electricity generation company, Vistra Corp, putting them in the same family as TXU Energy and 4Change Energy.
Yes, you can get same day service with APG&E Monday – Friday when you enroll by 3pm or Saturday when you enroll by 12pm. You can enroll online or call 866-427-4805. When you enroll with APG&E through ElectricityPlans.com, you get discounted rates that are not available on their web site.
TriEagle runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold.
TriEagle Energy does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
Yes, TriEagle offers their TriUs guarantee, which lets you switch to any other TriEagle plan in the first 60 days with no early termination penalty. This is a great option to try one of their bill credit plans and switch to a fixed rate if you change your mind.
