Constellation offers Texas customers great rates, quality customer service and rewards. Constellation serves approximately 2 million residential, public sector and business customers, including two-thirds of Fortune 100 companies.
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Constellation 12 Month Usage Bill Credit | 12 | 13.3 ¢ |
| Constellation 24 Month Usage Bill Credit | 24 | 13.6 ¢ |
| Constellation 12 Month (No Min Usage Fee) | 12 | 14.9 ¢ |
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Constellation at a Glance
Our Quick Take
Constellation has a long history in the Texas electricity market, offering service here since 2011. Customers receive weekly usage alerts and a monthly bill projection to plan ahead for the next month. Constellation is a premium-priced company, which is typical with a big brand name.
Key Facts
- Company Address: 1001 Louisiana St, Houston, TX 77002; Corporate HQ is Baltimore, MD
- Year Founded: Entered Texas market in 2011 with purchase of Startex Power
- Renewable Energy Commitment: No 100% green plans offered; Constellation owns nuclear, renewable and natural gas power generation.
- Plan Types Offered: Fixed rate, bill credit
- Ownership: Constellation Energy Corporation
- Customer Service: Monday – Friday 7am-8pm, Saturday 8am-5pm 844-212-4875.
- Bill Pay Log-in: Pay your bill Constellation bill pay
If you live in the Houston Texas area, you may have heard of Constellation Field, home of the Sugar Land Space Cowboys baseball team. It’s just one of the ways that Constellation gives back to the Texas community.
Pros and Cons of Constellation
Constellation has a long history in the Texas market. Here are some things to consider:
Pros for Constellation
- No base charge or minimum usage fee on any plan
- Weekly usage reports that help you budget
- Constellation Rewards loyalty program; trade Rewards Points for discounts at multiple stores
Cons for Constellation
- Premium pricing
- No satisfaction guarantee in Texas
Texas Electricity Plans from Constellation
This chart compares Constellation electricity plans:
| Constellation Plans | Plan Type | Plan Details | Who This Plan is For |
|---|---|---|---|
| Constellation No Minimum Usage Fee | Fixed Rate | Basic fixed rate plan with no base charge or minimum usage fee | Most Texas homes |
| Constellation Usage Bill Credit | Bill Credit | $35 bill credit for usage >1000 + $50 bill credit for usage over 2000 kWh/month | Texas homes using over 1000 kWh/month. |
Note: Constellation also offers plans with 100% green energy and with A/C protection plans. You can find these directly on their web site.
Constellation Reviews in Texas
Constellation has excellent reviews in Texas. They are a great option for consumers looking for a new provider.
Overall Customer Satisfaction
Constellation has an excellent rating of 3.6/5 on Google, and has a 4.1/5 rating on Trustpilot.
What Customers Like
Positive reviews for Constellation note their helpful customer service agents; usage alerts and monthly bill comparison emails; competitive rates from a brand name company; and ease of setting up service.
Common Complaints
Complaints for Constellation note higher rates on renewals and trouble reaching customer service at certain times. Several reviewers noted aggressive marketing upsell for home warranty and HVAC services.
Is Constellation Right for You?
Constellation may be a great fit for you if you value:
- Large brand name backing
- Affordable pricing
- Choice of fixed rate or bill credit plans
- No base charge or minimal usage fee
- Weekly usage reports
They may not be a great fit if you want:
- The cheapest price (Constellation is middle-of-the-pack)
- Independent electricity companies (They’re owned by a large electricity generator)
- A satisfaction guarantee (They don’t offer one in Texas)
Constellation Frequently Asked Question
Constellation is a highly rated electricity company known for its customer service, affordable electricity rates and
Champion Energy runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold. If you’re moving, you may have to provide a copy of your ID and copy of your lease. Constellation will let you know during the enrollment process if further documentation is required.
Constellation does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
Constellation does not offer a satisfaction guarantee. If that’s important to you, check out this list of electricity companies with a satisfaction guarantee.
Yes, Constellation is publicly traded under the symbol CEG.
Constellation Energy Corp, parent company of the Texas REP Constellation, owns Three Mile Island, a nuclear power plant in Pennsylvania, in addition to other nuclear power plants. Three Mile Island is being reopened and will exclusively sell its power to Microsoft for use in data centers.
