Base is known for their home battery back-up systems. Their energy-only electricity plans in Texas leverage their unique grid operations to give you access to great low rates, and 100% renewable energy with no battery needed.
Base Rates & Plans (Houston/CenterPoint)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Base Energy 36 | 36 | 13.6 ¢ |
Base Rates & Plans (Dallas/Oncor)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Base Energy 36 | 36 | 14.5 ¢ |
Shop Base Electricity Rates by Zip
Base at a Glance
Our Quick Take
Base Power Company offers 100% renewable energy to its customers via an “energy only” plan (no battery). Most energy providers are resellers that buy power at the wholesale electricity rate, then add in their overhead and profits. Instead, Base operates a network of batteries in Texas, charging home batteries when power is cheap, and sending that power to the grid when it’s needed. That gives them a huge amount of flexibility in their pricing. And it’s why their price will meet or beat similar fixed rate energy plans on the market.
Key Facts:
- Company Address: 205 E Riverside Dr, Austin, TX 78704
- Year Founded: 2023
- Renewable Energy Commitment: 100% renewable energy
- Plan Types Offered: Fixed rate, 100% renewable
- Customer Service: 9am – 6pm Monday – Friday at 512-518-1009. Customer service is based in Texas, and is also available via online Chat.
- Ownership: Privately held venture capital-backed startup
- Bill Pay Log-in: Pay your bill online via Base Power Company login or on their app
- Special requirements: Ebill and autopay are required; you must enter banking information or a credit card to sign up.
Pros and Cons of Base Power Company Energy Offers
Base is new on the Texas power scene, but they have a great and simple offer for energy.
Pros for Base
- Simple plan with low fixed rate
- No base charge or minimum usage fee
- 100% renewable energy at no additional cost
- Will cover up to $150 in early termination fee when you switch
- 30 day satisfaction guarantee; leave with no penalty if you change your mind
- Daily usage tracking and monthly bill projections in their app
- Option to add a home battery later based on an evaluation of your home
Cons for Base
- No short term contracts, only 36-month plans available
- New provider without market history
- Ebill and AutoPay required to enroll
Texas Electricity Plans from Base
Base offers a single electricity plan. Their Base Energy plan is a 36-month electricity contract with no monthly service charge or minimum usage fee. You’ll pay one low fixed rate for the term of your contract, plus delivery charges passed through at cost.
Base Energy Reviews
Base is a new comer to the Texas electricity market. They’ve offered their battery backup systems since 2003, but only entered the “energy-only” space in 2026. Because of that, you’ll find an assortment of reviews from people that have batteries and people that don’t.
Overall Customer Satisfaction – Base Energy Texas Reviews
Base Power has a 4.8/5 review on Google. Just know that that’s a mixed bag of reviews that includes people reviewing the energy-only electricity plans and the battery backup offering.
What Customers Like
Base Energy Texas customers like that their rate is below the market average and that it’s 100% renewable. There’s also a bit of coolness factor choosing a tech-savvy provider like Base that’s new on the market. Customers like that there are significant savings when switching from old-school traditional providers.
Common Complaints
Complaints for Base are mostly surrounding accessibility of customer service by phone.
Is Base Right for You?
Base is a great fit for you if you’re looking for:
- Straightforward electricity plans with no base charge or minimum usage fee
- 100% renewable energy with no premium
- Cool factor of a tech-savvy company with a customer app that shows power usage
Base is not a great fit if you prefer:
- Large brand name companies
- Short term electricity contracts (currently Base only offers a 3-year energy contract)
Base Frequently Asked Questions
Base Power Company has excellent reviews for its energy-only offering. While they’re known for their home battery back-up systems, you can still get Base’s great rates as an energy-only offering. That gives you access to market-leading low electricity prices.
Yes, you can get same day service with Base Monday – Saturday when you enroll by 2pm.
Base runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold.
Base does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
Base offers a 30-day satisfaction guarantee. If you change your mind, you can switch away with no early termination penalty in the first 30 days. Just contact them before switching away (yes, they’ll try to talk you out of it, but it’s the price you have to pay to save on any termination fee.)
Base will reimburse up to $150 in early termination fees if you switch to them from another provider mid-contract. Just submit a copy of your final bill from your old provider, showing that you were charged an early termination fee. Base will reimburse you with a bill credit on your next bill.
Base has two product offerings: Home Backup vs. Energy only. With a Base Power home battery system they’ll install a battery backup system at your home, and serve as your electricity supplier. With Base Energy, you get access to their low energy prices without the battery. It’s a great option if you rent, live in an apartment or just aren’t ready to commit to battery backup for your home. The Base home battery system is a separate agreement; if you decide to add that later, Base will review photos of your breaker panel, electrical connections and location of your meter to determine eligibility.
