As one of Texas’ largest electricity providers, more than 1.5 million Texas residential and commercial electricity customers have turned to Reliant for electricity. As a part of NRG Energy Inc. (NYSE: NRG), a Fortune 200 company, they are dedicated to providing high-value, innovative energy products that match changing customer needs to power homes and businesses throughout the state.
Reliant Offers Innovation, Choice, And Value
By choosing Reliant, Texas electricity customers choose more than just a competitive electricity plan. They are also choosing stability and experience from their electric company. Reliant is committed to empowering customers with innovative plans, products, and award-winning customer service. They know the needs of Texas electricity customers and leverages their experience to provide competitive rates and quality service.
Reliant’s energy solutions meet a wide range of customer needs.
- At the heart of their products are its selection of electricity plans. They offer fixed, month-to-month, and renewable energy plans, all in a variety of lengths. They also offer plans that include free weekends, smart thermostats, and a net metering plan called the Simple Solar Sell Back Plan that provides bill credits for excess solar electricity placed back on the grid.
- Reliant’s energy solutions help your home operate as efficiently as possible. Choose from electricity plans with Nest © thermostats, upgrade LED light bulbs, reorder air filters, and more using their trusted partners.
Reliant Supports The Community
Reliant understands that by providing electricity, they are an integral part of the community. They work in the communities they serve by volunteering over 13,000 hours and donating over $2.5M annually to local charities and social agencies. Their community involvement spans charitable giving, environmental commitment, and sponsorships and grants in the Texas regional area. In addition, the NRG Retail Charitable Foundation focuses on community and economic development, education, environment and energy efficiency, health and well-being, and employee engagement.
Reliant is Technology Driven to Keep Customers Informed
High customer satisfaction and quality customer service is core to their focus. One way it achieves this is through the use of customer-friendly technology:
- Online account management allows customers to manage electricity usage, pay bills, track and compare usage over time, and receive alerts.
- The Reliant App allows mobile users to have access to account information, bill pay, usage history, customer support, and more.
- The Reliant Connect app gives full home control through their security and home automation services.
- Smart meters in Texas homes allow Reliant the ability to provide electricity customers with weekly usage reports so they’re able to learn about their electricity usage and adjust their thermostats to fit their budget.
- Home Energy Checkup and Home Energy Snapshot – customers can receive a free home energy checkup to make sure their homes stay as energy efficient as possible. The Home Energy Snapshot uses historical usage data to report average electricity usage over the past 12 months, send tips on improving your home’s energy efficiency, and establish a baseline for future energy comparison.
Reliant is a company with experience, electricity choice, and quality customer service at its core. Their commitment to stability, renewable energy, innovation, and community involvement uniquely positions them as an established leader in the Texas retail market.