Discount Power offers Texas customers competitive, no-frills prices on basic electricity service. Their customers receive great prices and dependable service from a company backed by a major player in Texas electricity.
Discount Power Plans – Houston (CenterPoint)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Discount Power Bill Credit Bundle 24 | 24 | 7.3 ¢ |
| Discount Power Bill Credit Bundle 12 | 12 | 7.5 ¢ |
| Discount Power Essential Saver 12 | 12 | 14.5 ¢ |
| Discount Power Wise Buy Basic 24 Online | 24 | 14.8 ¢ |
| Discount Power Bill Credit Bundle 2000 kWh 12 | 12 | 18.7 ¢ |
| Discount Power Bill Credit Bundle 2000 kWh 24 | 24 | 18.7 ¢ |
Discount Power Plans – Dallas/Fort Worth (Oncor)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Discount Power Bill Credit Bundle 12 | 12 | 7.8 ¢ |
| Discount Power Bill Credit Bundle 24 | 24 | 9.6 ¢ |
| Discount Power Essential Saver 12 | 12 | 15.5 ¢ |
| Discount Power Wise Buy Basic 24 Online | 24 | 15.8 ¢ |
| Discount Power Bill Credit Bundle 2000 kWh 12 | 12 | 19.1 ¢ |
| Discount Power Bill Credit Bundle 2000 kWh 24 | 24 | 19.1 ¢ |
Shop Discount Power Electricity Plans Near You
Discount Power at a Glance
Our Quick Take
Discount Power in Houston TX was started in 2008 by veterans of the Texas energy industry. Despite their name, they are not the cheapest electricity rates around, and likely never will be, because they’re owned by one of the largest brand name companies in the business. However, their bill credit plans are aggressively priced and worth a look if you always use between 1000-1500 kWh a month. They also have a highly-rated app and reporting to help you track and manage your energy usage.
Key Facts:
- Company Address: 1301 McKinney St Suite 48000, Houston, TX 77010
- Year Founded: 2008
- Renewable Energy Commitment: limited.
- Plan Types Offered: Fixed rate, bill credit
- Ownership: Part of US Retailers, LLC, which is owned by NRG, putting Discount Power in the same family tree as Cirro Energy, Reliant, Direct Energy and Green Mountain Energy
- Customer Service: 7 days a week, 7am-10pm 833-307-1140
- Bill Pay Log-in: Pay your bill online via Discount Power bill pay
Pros and Cons of Discount Power
Discount Power is one of the longest-operating electricity providers in Texas. Based on our experience, here are the pros and cons for Discount Power.
Pros for Discount Power
- Aggressively-priced bill credit plans
- 7-day a week customer care
- 90-day customer satisfaction guarantee to switch plans
- App that lets you track your usage and bill projections
- Big company backing (NRG)
Cons for Discount Power
- Middle of the road pricing for fixed rate plans
- Aggressive disconnection policies for non-payment
Texas Electricity Plans from Discount Power
Discount Power offers aggressively priced bill credit plans, but their fixed rate offers are middle-of-the-road. Here’s a summary of the different Discount Power plans.
| Discount Power Plans | Plan Type | Plan Details | Who This Plan is For |
|---|---|---|---|
| Discount Power Essential Saver | Fixed Rate | Basic fixed rate plan with no base charge | Most Texas homes |
| Discount Power Wise Buy | Fixed Rate | Basic fixed rate plan with a $9.95 monthly usage charge is you use less than 1000 kWh | Homes that use over 1000 kWh/month |
| Discount Power Bill Credit Bundle | Bill Credit | $125 usage credit when you use >1000 kWh/month. | Standard homes using 1000-1800 kWh/month |
| Discount Power Bill Credit Bundle 2000 | Bill Credit | $150 usage credit when you use >2000 kWh/month. | Larger homes using 2000+ kWh/month |
Discount Power Reviews
Discount Power has been in business for a long time, which gives you a long history of customer reviews. Below we’ve summarized the good and the bad.
Overall Customer Satisfaction
Discount Power has a rating of 3.6/5 on Google.
Note: When NRG acquires customers from failing energy providers, they tend to place the customers under Discount Power. That can lead to confusion and complaints on the first bill, although original contract terms are always honored.
What Customers Like
Positive reviews for Discount Power focus on affordability, the customer satisfaction 90-day guarantee, simple fixed rate plans and good customer service.
Common Complaints
Complaints for Discount Power note high bills and billing issues, typically related to complex bill credit plans. (Read the details and use ElectricityPlans BillSmart™ tools when shopping to ensure it’s a good fit for your usage.) Discount Power also has an above average number of complaints with the Public Utility Commission of Texas.
Is Discount Power Right for You?
Discount Power is a great fit for you if you value:
- 7-day a week customer service
- App that lets you track usage and provides bill projections
- Big-company backing (NRG)
- Ability to switch plans in the first 90 days
- Aggressively priced bill credit plans
Discount Power is not a great fit if you prefer:
- Independent small electricity providers
- Low electricity prices for fixed rate plans
- Free nights or weekends plans
Discount Power Frequently Asked Questions
Discount Power is typically more expensive from other providers in the market, but it’s always the cheapest of the NRG plans. You’ll get power from the same company that backs Reliant Energy, but without the premium brand rates.
Yes, you can get same day service with Discount Power Monday – Saturday when you enroll by 5pm. You can enroll online, or call 833-307-1140.
Discount Power runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold. Discount Power has tight credit standards to fight fraud and protect consumers from identity theft.
Discount Power does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
Yes, Discount Power offers a 90-day satisfaction guarantee that lets you change to any other Discount Power plan in the first 3 months with no early termination fee.
Discount Power TX is a retail electricity provider in Texas owned by US Retailers/NRG, with the website “DiscountPowerTX.com”. Discount Power Inc is a company based in the northeast that provides natural gas and electricity service in Ohio, Pennsylvania, Delaware, Maryland Massachusetts and Rhode Island, with the website “DiscountPower.com”.
