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4Change Energy -- Low Prices, Easy Enrollment, Satisfaction Guarantee and Community Support

4Change Energy, headquartered in the Dallas area, offers retail electricity in Texas at very competitive rates by having a simplified business model with primarily online services. Their mission is to be known for their low prices, enrollment without hassle, easy service you can trust, and helping Texans in great need. They set out to make a difference in the communities they serve by contributing 4% of annual profits to the local chapters of four established non-profits:

  • American Cancer Society
  • American Red Cross
  • Heroes for Children
  • Feeding Texas

When you sign up with 4Change for service, you not only get a great rate, but you also get to feel good about helping Texans in great need.

4Change Energy Satisfaction Guarantee

At 4Change Energy, they understand that picking the right electricity plan can seem like a big commitment.  That’s why they offer the 4Change Energy Satisfaction Guarantee.

If your situation changes, or if you decide you’re not completely satisfied with your plan within 30 days of your enrollment, they’re prepared to make it right. They’ll work with you to resolve whatever you’re not happy about. Or they will find another 4Change Energy term plan that better fits your needs.

If they can’t find a plan that’s right for you, they’ll even let you out of your contract — penalty free — as long as you contact them by phone within 30 days of your enrollment.  Upon cancellation, you will be responsible for paying for the electricity you have used, but you won’t be charged an early cancellation fee.

That’s their way of taking the worry out of choosing them as your electricity company.

Online Services

4Change wants your electricity service to be hassle-free and worry-free, as well as being a good steward of taking care of the planet. That’s why they use E-Docs and EZ Pay.

  • E-DOCS: 4Change Energy is a paperless company. All communications are done electronically, including your bill delivery.
  • EZ PAY: It is super easy to make sure you don’t miss a payment. 4Change has customers enroll in their EZ Pay program when they sign up. That way you don’t have to worry about due dates or late fees. If you prefer to be in the driver’s seat, you can always log into your 4Change account or call them before the due date and pay manually.

Weekly Energy Usage Reports

4Change knows that energy conservation and saving money on electricity are important to you. That’s why they email you a weekly Smart Energy Usage report.  You can see trends in your usage by day and make adjustments as needed to keep your bill in check.  You can also log in and view your usage history any time on the 4Change My Account site.