With almost five million residential and business customers throughout North America, Direct Energy is one of the largest retail providers of electricity, natural gas, and home services in North America. Direct Energy is committed to providing customers with electricity, products, and services that make life easier.
About Direct Energy
Direct Energy is one of the larges retail providers of electricity in Texas. As part of the NRG Company, they have solid corporate backing. They also have a long history of supporting community programs across Texas.
Shop Direct Energy Electricity Rates
Here are Direct Energy rates that you can compare when you are shopping for electricity for your home. These rates are for Oncor (Dallas/Fort Worth area). Click the “Details” button or enter your zip below to see Direct Energy rates near you.
There are no Direct Energy electricity offers at this time.
Direct Energy has temporarily suspended digital enrollments. If you are interested in a Direct Energy plan, please call customer service at 844-879-7711, or shop all providers by entering your zip code below.
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Direct Energy Electricity Plans
Direct Energy has electricity plans with great rates based on how much electricity you use and how you use it.
Direct Energy Live Brighter 1K+ plans are for consumers who use over 1000 kWh a month. There’s a $9.95 base fee if you use below that usage level.
Direct Energy Live Brighter! is a fixed rate plan with straight-forward pricing
Live Brighter Lite is their family of plans for consumers that use 1000 kWh or less each month. There’s a monthly charge of $9.95 if you use more than that amount.
Twelve Hour Power or Free Power Weekends give you free electricity at certain times. Direct Energy Twelve Hour Power is their free nights electricity plan. You get free electricity from 9 PM until 8:59 AM. That’s 12 free hours of electricity every day. Is this plan for you? Read our review of Direct Energy Twelve Hour Power and find out. Consider Direct Energy Free Power Weekends if you work out of town during the week and love to spend weekends at home.
Direct Energy Customer Service
You can get customer service from Direct Energy through online chat and phone.
- Direct Energy Customer Service Phone Number: Direct Energy’s customer service phone number is 844-879-7711. Agents are available Monday through Friday 8am to 5pm.
- Direct Energy Online Chat for Customer Service: Can’t call during the week? Chat with an agent Monday through Friday 7am to 8pm or Saturday 8am to 6pm. You can start an online chat with Direct Energy through their web site.
Direct Energy Bill Pay
You can pay your Direct Energy bill online, by mail, by walk-in at one of their payment locations, or by phone. They also offer Auto Pay, which lets you set up your card or banking information for automatic payment each month. You can view Direct Energy bill payment options online.
Direct Energy Corporate Office Location
Direct Energy is a Houston electricity company offering service throughout the deregulated markets of Texas. Direct Energy’s main office location is 910 Louisiana Street in Houston, with additional offices at 12 Greenway Plaza in Houston.