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Green Mountain Energy - Rates, Plans and Reviews

  • Written By: Kelly Bedrich
  • Looking for 100% renewable energy in Texas? Green Mountain Energy is a top choice for Texans looking for a green energy option.

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    Green Mountain Energy at a Glance

    Our Quick Take

    Green Mountain Energy has been a Texas electricity company since the beginning of deregulation, and is synonymous with renewable energy. While you will pay a brand premium for Green Mountain, you’ll also be supporting their investment in community renewable resources.

    Key Facts

    • Company Address: 1301 McKinney St Suite 48000, Houston, TX 77010
    • Year Founded: 2002
    • Renewable Energy Commitment: Excellent, all plans 1005 renewable
    • Plan Types Offered: Fixed rate, bill credit
    • Ownership: Green Mountain Energy is owned by NRG as of 2010. NRG is also parent company to Direct Energy and Reliant Energy
    • Customer Service: 24/7 customer service at 833-307-1138
    • Bill Pay Log-in: Log in to Green Mountain Energy bill pay

    Pros and Cons of Green Mountain Energy

    Green Mountain Energy is the granddaddy of renewable energy in the US.

    Pros for Green Mountain

    • Longevity in the market
    • Backing from a large company (NRG)
    • 100% renewable energy
    • Community activism
    • 60-day satisfaction guarantee
    • Highly rated mobile app with daily usage tracker

    Cons for Green Mountain

    • Premium pricing
    • No free nights or prepaid electricity options.
    • Part of NRG (a negative only if you’ve had a bad experience with their other brands)

    exas Electricity Plans from Green Mountain Energy

    Green Mountain Energy is the oldest renewable energy electricity provider in Texas. While their plans command a price premium they’re a great option if you want to support their community programs!

    Green Mountain Energy PlansPlan TypePlan DetailsWho This Plan is For
    Green Mountain Pollution Free e-PlusFixed RateBasic fixed rate plan with no base charge. Most Texas homes
    Green Mountain Pollution Free Conserve PreferredTiered RateLower energy rate for customers using under 1000 kWh; $5 monthly base charge offsets any rate savingsSmall homes in Texas
    Green Mountain Pollution Free Green Savings Plus PreferredBill Credit$150 usage credit when you use >2000 kWh/month. No base charge. Large Texas homes that use over 2000 kWh/month

    Green Mountain Energy Reviews

    Green Mountain Energy has a long history in the Texas market and generally positive reviews.

    Overall Customer Satisfaction

    Green Mountain Energy has a 3.9/5 rating on Google reviews.

    What Customers Like

    Customers who are long-standing customers give Green Mountain Energy excellent reviews for customer service, community commitment and 100% renewable energy. Those that love them? Love them.

    Common Complaints

    Customer complaints focus on high bills with bill credit plans when the customer didn’t meet certain usage levels, and high prices in general. You get what you pay for…and Green Mountain is the most expensive renewable energy company in Texas.

    Is Green Mountain Energy Right for You?

    Cirro Energy may be right for you if you value:

    • Longevity in the market, backed by a major brand (NRG)
    • 100% renewable energy
    • Community commitment
    • Highly rated app with daily usage reporting and usage alerts
    • 90-day satisfaction guarantee; switch to any other Green Mountain Energy plan.

    Green Mountain Energy is not for you if you:

    • Smaller independent companies
    • Want a free nights or weekends plan
    • Have negative experiences in the past with NRG, or left a past-due balance at Reliant, Discount Power, Direct Energy or Cirro Energy

    Green Mountain Energy Frequently Asked Questions

    Is Green Mountain Energy a good company?

    Green Mountain Energy is a premium priced electricity provider that gives you 100% renewable energy and supports the community through neighborhood solar programs for non-profits. It’s a choice you can feel good amount, though it may pinch your wallet a bit.

    Can I get same day service with Green Mountain Energy?

    Yes, you can get same day service with Green Mountain Energy Monday – Saturday when you enroll by 5pm. You can enroll online or call 833-307-1138.

    Does Green Mountain Energy require a credit check?

    Green Mountain Energy runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold.

    Does Green Mountain Energy offer prepaid electricity?

    Green Mountain Energy does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.

    Does Green Mountain Energy offer a satisfaction guarantee?

    Green Mountain Energy offers a 90-day satisfaction guarantee. If you don’t like your electricity plan, you can switch to a different Green Mountain plan with no early termination fee in the first 2 months.

    Does Green Mountain Energy give back to the community?

    Green Mountain customers have the option to participate in the Sun Club®. Each month Sun Club® members contribute money that goes to a fund that provides long-term, sustainable solutions that focus on people and the planet. Since 2002, the Sun Club® has helped install more than 900 kW of solar power through 75 unique projects supporting more than 70 non-profit organizations.

    Does Green Mountain Energy sell power in HEB and other stores?

    You will often find Green Mountain Energy representatives set up at HEB and other store fronts, selling energy plans. However, we recommend that you check rates online before you sign-up. Retail and door to door agents often have higher-priced plans than what you can find online.

    Is Green Mountain Power the same as Green Mountain Energy?

    No, Green Mountain Power is a utility company in Vermont. Green Mountain Energy is a deregulated electricity provider operating in Texas.

    About Kelly Bedrich

    Kelly Bedrich co-founded ElectricityPlans in 2016 with the goal of simplifying the complicated process of buying energy. As president and chief technology officer, Kelly keeps our development team focused on providing a user-friendly website. When not reading the latest on technology and finance, Kelly enjoys celebrating Taco Tuesday, listening to live music at local venues, and hiking.

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