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Spark Energy Rates, Plans and Reviews

  • Written By: Rebecca Bridges

  • Spark Energy is one of the earliest electricity providers in Texas. It has a long history of electricity service and is based in Houston Texas. Electricity plans from Spark are basic fixed rates with no base charge.

    About Spark Energy

    Our Quick Take

    Spark Energy has been around forever, but lacks significant innovations to differentiate it from other providers. Basic plans, electricity rates that are middle of the pack, and no special features or programs You’re better off considering your other options.

    ElectricityPlans.com is not affiliated with Spark Energy and provides this information so you can compare them with other companies. The Spark Energy company name and logo shown on this page are the property of Spark Energy.

    Key Facts

    • Company Address: 12140 Wickchester Ln Suite #100, Houston, TX 77079
    • Year Founded: 1999
    • Renewable Energy Commitment: mixed
    • Plan Types Offered: Fixed rate, free nights (not currently offered)
    • Satisfaction Guarantee: None
    • Ownership: Owned by Via Renewables, a publicly traded company where all shares are owned by Keith Maxwell, founder of Spark Energy, or his affiliates
    • Customer Service: Monday – Friday 8am -7pm and Saturday 9am – noon. 1-877-54-SPARK
    • Bill Pay Log-in: Pay your bill online via Spark Energy login.

    Compare Spark Energy’s Electricity Rates and Plans

    Spark Energy offers a limited number of short term plans ranging from 6 to 15 months. While their website home page promotes a free nights electricity plan, we couldn’t find one available. Their current offerings include a plan with $50-$100 incentive dollars when you sign up, and a standard fixed rate plan offer with no incentives. There is no base charge or monthly fee on any Spark Energy plan.

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    Compare Electricity Rates vs. Spark Energy

    Spark Energy Customer Reviews

    Overall Customer Satisfaction

    Spark Energy has a 4.2/5 Google rating. They have a complaint rating of 4/5 stars with the Public Utility Commission of Texas.

    What Customers Like

    Many long-term customers who like their customer service, basic rate plans and easy to navigate web site.

    Common Complaints

    Customer complaints focus on billing inconsistencies, higher rates when contracts expire (which happens with every provider) and high deposit requirements.

    How to Compare Electricity Plans in Texas

    Comparing electricity plans in Texas is easy when you use the right tools. Like ElectricityPlans.com, where our BillSmart™ Low Bill Finder, BillSmart Calculator, BillSmart Plan Score and CostCurve™ show you what you’ll pay before you sign up. The advertised rate at 1000 kWh is not the rate you’ll actually pay. It’s important to shop by usage, to see your effective rate. Only than can you be sure that a plan is right for you.

    Here are the basic steps to compare electricity plans:

    1. Enter your zip code on a comparison shopping site like ElectricityPlans.com
    2. Enter your average usage to see plans based on effective rate.
    3. Select up to three plans to compare side by side
    4. Check the effective rate and estimated bills to find the cheapest rate for your home.
    5. Click or call to enroll.

    We recommend basic fixed rate electricity plans as the best choice for most consumers.

    Pro Tip: Moving in to a new home? Estimate your annual usage based on 6.48 kWh/square foot, which is the average power usage for Texas homes. Then divide by 12 to get your monthly average. Check our move center for more information.

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    Frequently Asked Questions About Spark Energy

    Is Spark Energy a good company?

    Spark Energy is one of the oldest electricity providers in Texas. They have a solid reputation for customer service and offer short-term electricity plans with basic fixed rates and no monthly base charge. Their electricity rates are middle of the road, and they don’t offer any special customer incentive programs. Shop around to compare electricity rates vs. Spark Energy.

    About Rebecca Bridges

    Rebecca Bridges has worked in deregulated energy markets since 2001. As chief marketing officer for ElectricityPlans, she focuses on helping consumers save on their electricity bills and find the best electricity plans. Outside of work, Rebecca uses her marketing experience to support dog rescue and can often be found hiking or biking local trails.

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