As you explore and shop for plans in Texas’s deregulated energy market, many providers start to sound the same after a while. Good Charlie Energy stands out from the pack for one distinct reason: their pet-related benefits.
Good Charlie Energy Discount Rates: ElectricityPlans.com has exclusive negotiated rates with Good Charlie Energy, giving you a discount off their published prices.
Good Charlie Energy at a Glance
Our Quick Take
Good Charlie Energy was the first electricity provider to recognize that Texans love their pets! Their innovativ eplans all include access to a 24/7 video vet staffed by licensed veterinarians, discounts on pet pharmacy prescriptions and pet insurance, and an emergency fund of $750 for true emergency situations with your pet. Good Charlie also donates to animal rescue groups in Houston and Dallas. Whether you have a kitty friend or a doggie best buddy, Good Charlie offers the best value for pet owners, plus great low electricity rates.
Key Facts:
- Company Address: 717 Texas Ave., Ste 1000, Houston TX 77002
- Year Founded: 2022
- Renewable Energy Commitment: Green energy plans available
- Plan Types Offered: Fixed rate, free weekends, senior discount, solar buyback
- Ownership: Owned by Calpine Corporation, a publicly traded company, since 2024; this is the same parent company as Champion Energy.
- Customer Service: Good Charlie operates customer service from 8am to 7pm at 800-241-0742
- Bill Pay Log-in: Pay your bill online via GoodCharlie Energy Log-in
Compare Good Charlie Electricity Rates
While the pet-related benefits offered by Good Charlie are fantastic, you also need to check the electricity rates. You’ll find that Good Charlie Energy prices are some of the lowest rates around. We feature the 12-month plan on our website, but you can find additional contract terms and green energy plans on their website. Use this link to GoodCharlie Energy to get our exclusive rate discount.
Electricity Rates from Good Charlie Energy
| Plan Name | Term | Rate/kWh |
|---|---|---|
| GoodCharlie Energy GoodEnergy 12 | 12 | 13.3 ¢ |
Shop Plans from GoodCharlie Energy
Pros and Cons of GoodCharlie Energy
GoodCharlie Energy has been part of ElectricityPlans.com since they launched in 2022. While we usually don’t work with brand new companies per our Editorial Policy, the team at Good Charlie had a solid background in energy management. When Good Charlie was sold to Calpine in 2024, we were even more excited, since that’s the same company that runs Champion Energy, one of our top recommendations. Here are some pros and cons to think about when you are comparing Good Charlie Energy vs. other providers.
Pros for GoodCharlie Energy
- Simple plans with predictable bills
- Low monthly base charge of $4.95/month
- Benefits for pet owners, including 24/7 video vet, pet prescription discounts, and a $750 emergency vet fund
- Gives back to local animal rescue groups
- Texas-based bilingual customer care
- Usage alerts and bill projections
Cons for GoodCharlie Energy
- Lack of diverse plan options. No bill credit, free nights or prepaid electricity options.
- No satisfaction guarantee
- Non-pet owners can’t take advantage of value-added benefits
GoodCharlie Energy Reviws
Overall Customer Satisfaction
GoodCharlie Energy has a rating of 4.9/5 on Google. That level of near-perfection is almost unheard of in this industry.
What Customers Like
Reviews for GoodCharlie Energy rave about their customer service that they go above and beyond for customers, including follow-up calls and flexible billing extensions.
Common Complaints
There are very few online complaints about GoodCharlie Energy. The most common complaint is not about their electricity service, it’s about the Pet Perks $750 emergency vet fund. (You must verify it’s a true emergency by calling the video vet first.)
Is GoodCharlie Energy Right for You?
GoodCharlie Energy is a great fit for you if you value:
- Straightforward electricity plans with a low monthly base charge
- Benefits for your pets
- Support for local animal rescues
- Local, Houston-based customer service (In an industry where many call centers are outsourced, that’s rare.)
- Usage alerts and bill projections in your online account
- A company backed by Calpine, an electricity generation company
GoodCharlie Energy is not a great fit if you prefer:
- Electricity plans that reward you for usage (bill credit plans)
- The absolute cheapest rate (compare plans and see how GoodCharlie ranks, you’ll be surprised!)
- Large brand name companies
GoodCharlie Energy Frequently Asked Questions
GoodCharlie Energy is a good company with excellent reviews and a 4.9/5 rating on Google. You can get a great low fixed rate plus Pet Perks, including access to a 24/7 video vet, discounts on pet prescriptions and access to a $750 emergency medical fund. Enroll with GoodCharlie Energy through ElectricityPlans.com for an exclusive discount off their published rates.
Yes, you can get same day service with GoodCharlie Energy Monday – Friday when you enroll by 3pm. You can enroll online or call 800-241-0742. When you enroll with GoodCharlie Energy through ElectricityPlans.com online or with that phone number, you get discounted rates that are not available on their web site.
GoodCharlie Energy runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold.
GoodCharlie Energy does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
GoodCharlie Energy does not offer a satisfaction guarantee. If that’s important to you, check out this list of electricity companies with a satisfaction guarantee.
