Frontier Utilities is a Houston-based electricity company offers its customers a large variety of energy rates, electricity plans and payment options as well as insightful tools to help its customers manage their electricity usage. They are one of the best choices you have as your Texas electricity supplier.
Frontier Electricity Plans in Dallas/Fort Worth
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Frontier Saver Plus 12 | 12 | 7.8 ¢ |
| Frontier Budget Saver 12 | 12 | 15.0 ¢ |
| Frontier Budget Saver 24 | 24 | 15.2 ¢ |
| Frontier Saver Value Plus 12 | 12 | 15.9 ¢ |
| Frontier Saver Value 12 | 12 | 18.0 ¢ |
| Frontier Saver Premier 12 | 12 | 19.0 ¢ |
Frontier Electricity Plans in Houston
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Frontier Saver Plus 12 | 12 | 7.4 ¢ |
| Frontier Budget Saver 12 | 12 | 14.6 ¢ |
| Frontier Budget Saver 24 | 24 | 14.8 ¢ |
| Frontier Saver Value Plus 12 | 12 | 15.7 ¢ |
| Frontier Saver Value 12 | 12 | 17.5 ¢ |
| Frontier Saver Premier 12 | 12 | 18.7 ¢ |
Shop Frontier Utilities Electricity Plans Near You
Frontier Utilities at a Glance
Our Quick Take:
Frontier Utilities is a long-time player in the Texas electricity market, known for their lower electricity prices. They’re a sister company to Gexa Energy.
Key Facts
- Company Address: 601 Travis Street, Ste 1400, Houston TX 77002
- Year Founded: 2008
- Renewable Energy Commitment: limited
- Plan Types Offered: Fixed rate, bill credit, time of use
- Ownership: Owned by NextEra Energy Resources since 2019; NextEra also owns Gexa Energy and Power Wizard
- Customer Service: Monday to Friday 7am to 6pm and Saturday 8am to 5pm 855-209-0714
- Bill Pay Log-in: Pay your bill online with Frontier Utilities bill pay
Pros and Cons of Frontier Utilities
Frontier Utilities has been in the Texas electricity market for a long time. Here are the pro/con of choosing them
Pros for Frontier Utilities
- Low prices on fixed rates
- Backing of a large company
- Mobile app tracks usage and estimates bills
- 60-day Happiness Guarantee
Cons for Frontier Utilities
- Limited renewable energy options
- Bill credit rate plans may leave you paying more than you expected
- No prepaid electricity options
- No 100% renewable options
Texas Electricity Plans from Frontier Utilities
Frontier Utilities plays the game of a little something for everyone. They have multiple bill credit plans all designed to look low at a specific usage level. Use ElectricityPlans’ BillSmart™ Tools to see what you’ll really pay each month.
| Frontier Utilities Plans | Plan Type | Plan Details | Who This Plan is For |
|---|---|---|---|
| Frontier Utilities Budget Saver | Fixed Rate | Basic fixed rate plan with no base charge. | Most Texas homes |
| Frontier Utilities Saver Value | Bill Credit | $50 usage credit when you use >500 kWh/month. | Apartments and small homes using under 500 kWh/month |
| Frontier Utilities Saver Value Plus | Bill Credit | $75 usage credit when you use >750 kWh/month. | Small homes using 750-999 kWh/month |
| Frontier Utilities Saver Plus | Bill Credit | $125 usage credit when you use >1000 kWh/month. | Texas homes that use 1000-1500 kWh/month |
| Frontier Utilities Saver Premier | Bill Credit | $150 usage credit when you use >2000 kWh/month. | Large Texas Homes that use over 2000 kWh/month |
Fronter Utilities Reviews
Overall Customer Satisfaction
Frontier Utilities has excellent reviews on Google, with a 4.7/5 rating.
What Customers Like
Fronter Utilities customer service receives high marks with many noting how helpful agent are. They also get positive reviews on their clear billing, low prices, easy enrollment and excellent online account management.
Common Complaints
Common complaints include frustration paying via the mobile app and high bills from not meeting the minimum usage levels on bill credit plans.
Is Frontier Utilities Right for You?
Frontier Utilities is a great fit for you if you value:
- Market longevity
- Backing of a large publicly traded company
- Bill credit plans that are targeted at specific usage
- 60-day Happiness Guarantee to switch to a different plan
Frontier Utilities is not a great fit if you prefer:
- Independent companies
- 100% renewable energy options
- Straightforward rates
Frontier Utilities Frequently Asked Questions
Frontier Utilities is an excellent light company option in Texas. They offer both fixed rate and bill credit plans with options for most sized households. They’ll backed by NextEra, a large publicly traded company.
Yes, you can get same day service with Frontier Utilities Monday – Friday when you enroll by 6pm or Saturday when you enroll by 2pm. You can enroll online or call 855-209-0714.
Frontier Utilities runs a soft credit check when you enroll, and may require a deposit if you don’t meet their minimum credit threshold. You may need to provide additional documentation (lease and copy of matching ID) when moving in to a new home.
Frontier Utilities does not offer prepaid electricity. Check out Payless Power as an alternative for prepaid.
Yes, Frontier Utilities offers a 60-day Happiness Guarantee, which lets you switch to any other Frontier plan within the first two months with no early termination fee.
Some people refer to Frontier Utilities as Frontier Power. If you’re in Texas, it’s the same company.
