Gexa Energy vs. Frontier Utilities - Which is Better?

  • Written By: Rebecca Bridges

  • Verdict: Gexa Energy is our winner vs. Frontier Utilities. Same parent company, same pricing and plan structures, and same 60-day satisfaction guarantee, but Gexa gives you 100% renewable energy. More value, same price.

    Company Snapshots

    Gexa Energy

    Gexa Energy is the flagship Texas electricity brand for NextEra Energy Resources, a power generation company that also owns Frontier Utilities, Companion Energy and Power Wizard. All Gexa plans are 100% renewable energy, thanks to NextEra being the world’s largest solar and wind power generator. Gexa offers a 60-day Happiness Guarantee.

    Frontier Utilities

    Frontier Utilities is a Texas electricity brand for NextEra Energy Resources, a power generation company that also owns Gexa Energy, Companion Energy and Power Wizard. Frontier has the same parent company as Gexa, similar plans and pricing, a 60-day Happiness Guarantee, but with a traditional energy mix.

    CategoryGexa EnergyFrontier Utilities
    Average Rate10% higher than market10% higher than market
    Monthly Base ChargeNo base charge on most plansNo base charge on most plans
    PUC Complaint Rating4/52/5
    Best Plan TypeBasic Fixed RateBasic Fixed Rate
    Plan Terms12-24 months12-24 months
    Satisfaction Guarantee60 Days; change to another Gexa Energy plan with no termination fee60 Days; change to another Frontier Utilities plan with no termination fee
    Parent CompanyNextEra Energy Resources (Juno Beach, FL)NextEra Energy Resources (Juno Beach, FL)

    Shop Gexa vs. Frontier Rates by Zip Code

    Gexa Energy vs. Frontier Utilities Electricity Rates (Oncor Area)

    Plan Name Term Rate/kWh
    Gexa Eco Saver Plus 12 12 7.7 ¢
    Frontier Saver Plus 12 12 7.7 ¢
    Frontier Budget Saver 12 12 15.5 ¢
    Gexa Budget Saver 12 12 15.5 ¢
    Frontier Budget Saver 24 24 15.7 ¢
    Frontier Saver Value Plus 12 12 16.4 ¢
    Gexa Solar Export Saver 12 12 17.5 ¢
    Frontier Saver Value 12 12 18.2 ¢
    Gexa Eco Saver Lite 12 12 18.2 ¢
    Gexa Eco Saver Advantage 12 12 18.8 ¢
    Frontier Saver Premier 12 12 18.8 ¢
    Gexa Eco Saver Premier 12 12 18.8 ¢
    Gexa Energy Free 3 Day Weekends Preferred 12 12 19.3 ¢

    Gexa Energy vs. Frontier Utilities Electricity Rates (CenterPoint Area)

    Plan Name Term Rate/kWh
    Gexa Eco Saver Plus 12 12 6.9 ¢
    Frontier Saver Plus 12 12 6.9 ¢
    Frontier Budget Saver 12 12 14.8 ¢
    Gexa Budget Saver 12 12 14.9 ¢
    Frontier Budget Saver 24 24 15.0 ¢
    Frontier Saver Value Plus 12 12 15.9 ¢
    Gexa Solar Export Saver 12 12 17.0 ¢
    Frontier Saver Value 12 12 17.4 ¢
    Gexa Eco Saver Lite 12 12 17.4 ¢
    Gexa Eco Saver Advantage 12 12 18.1 ¢
    Frontier Saver Premier 12 12 18.2 ¢
    Gexa Eco Saver Premier 12 12 18.2 ¢
    Gexa Energy Free 3 Day Weekends Preferred 12 12 19.3 ¢

    Editor’s Note: The plans listed on ElectricityPlans have different names than what you’ll find on the Gexa and Frontier web sites. However, if you compare based on plan details, i.e. $125 bill credit at 1000 kWh, or basic fixed rate plans, you’ll see that our rates are 2-3/10 of a penny cheaper than their published rates! These negotiated rates can help you save on your electricity bill if you choose either Gexa or Frontier.

    Comparing Gexa Energy vs. Frontier Utilities – Electricity Plan Variety

    These charts show current plans offerings from Gexa and Frontier.

    Gexa Energy Plans

    Gexa Energy PlansPlan TypePlan DetailsWho This Plan is For
    Gexa Budget SaverFixed RateBasic fixed rate plan with no base charge. Most Texas homes
    Gexa Eco Saver LiteBill Credit$50 usage credit when you use >500 kWh/month. No base charge. Apartments and small homes using under 500 kWh/month
    Gexa Eco Saver PlusBill Credit$125 usage credit when you use >1000 kWh/month. No base charge. Texas homes that use 1000-1500 kWh/month
    Gexa Eco Saver AdvantageBill Credit
    $100 usage credit when you use >1500 kWh/month. No base charge. Texas homes that use 1500-1999 kWh/month
    Gexa Eco Saver PremierBill Credit
    $150 usage credit when you use >2000 kWh/month. No base charge. Large Texas Homes that use over 2000 kWh/month
    Free 3 Day WeekendsTime of UseFree power & delivery all day Friday, Saturday & Sunday. Base charge $9.95Homeowners who travel for work or have a weekend home

    Frontier Utilities Plans

    Frontier Utilities PlansPlan TypePlan DetailsWho This Plan is For
    Frontier Utilities Budget SaverFixed RateBasic fixed rate plan with no base charge. Most Texas homes
    Frontier Utilities Saver ValueBill Credit$50 usage credit when you use >500 kWh/month.Apartments and small homes using under 500 kWh/month
    Frontier Utilities Saver Value PlusBill Credit$75 usage credit when you use >750 kWh/month.Small homes using 750-999 kWh/month
    Frontier Utilities Saver PlusBill Credit
    $125 usage credit when you use >1000 kWh/month. Texas homes that use 1000-1500 kWh/month
    Frontier Utilities Saver PremierBill Credit
    $150 usage credit when you use >2000 kWh/month. Large Texas Homes that use over 2000 kWh/month

    Customer Reviews – Gexa vs. Frontier

    It’s a tie for customer reviews. Both Gexa and Frontier have a 4.7/5 with Google reviews, both have a satisfaction guarantee, and both have complaints regarding their bill credit plans.

    CategoryGexa EnergyFrontier Utilities
    Google Reviews4.7/54.7/5
    Customers LikeQuality customer care, fixed rate offers, 60 day Happiness Guarantee.Clear billing, account management tools, 60 day Happiness Guarantee.
    Customers DislikeLong hold times at certain times, high renewal rates, higher than expected bills for bill credit plans.Mobile app payment issues; higher than expected bills for bill credit plans.

    Which is Best Based on Your Situation?

    We compared Gexa vs. Frontier based on several consumer scenarios. Pricing is the same across Gexa and Frontier, but Frontier does offer some additional plans for small usage customers. But make sure your usage matches these usage bands, or you’ll end up paying more than you expected.

    Winner: Frontier Utilities

    For homes using 500-1000 kWh, Frontier offers two bill credit options, one with a $50 bill credit for usage over 500, the other a $75 bill credit for usage over 750 kWh.

    Winner: Gexa Energy

    Gexa Energy’s Eco Saver Plus and Eco Saver Advantage are great options for homes that use 1000-2000 kWh per month. You’ll get that sweet spot pricing and a bill credit in months when you use over 1000 kWh.

    Winner: Gexa Energy

    Gexa Energy’s Eco Saver Premier gives you a $150 bill credit when you use over 2000 kwh, and is a great choice if you consistently use 2000-3600 kWh. Frontier offers the same plan as Saver Premier.

    Winner: Gexa Energy

    Gexa Energy has dialed in their sweet spot pricing, with options targeting the 500, 1000 and 2000 kWh customer. Use the BillSmart™ Calculator or the CostCurve™ to see what you pay at every usage level. 100% renewable on every plan gives them the edge.

    Winner: Neither

    Both Frontier Utilities and Gexa Energy focus their attention on bill credit plans. Their fixed rate plans are some of the more expensive options in the market. Shop around for basic fixed rate plans.

    Winner: Neither

    Neither Gexa Energy nor Frontier Utilities offer prepaid electricity plans. Your best option for prepaid is Payless Power, which offers 6 and 12 month fixed rates with no credit check.

    Final Verdict: Shop Around

    For most Texas households, Gexa is the better option. They have the same plans, prices and satisfaction guarantee as Frontier, but you get 100% renewable energy at no additional cost. Frontier may pitch itself as having the “Lois Price”, but neither Gexa nor Frontier actually gives the cheapest electricity rates.

    Choose Gexa Energy if:

    • You want a bill credit/tiered rate plan to match your usage.
    • You value the flexibility of switching plans in the first 60 days
    • You value the stability of a large company
    • You want 100% renewable energy without the premium price

    Choose Frontier Energy if:

    • You want a bill credit/tiered rate plan to match your usage.
    • You value the flexibility of switching plans in the first 60 days
    • You value the stability of a large company

    Ultimately, we recommend that you don’t look at brand or advertised rates. Instead, shop based on your actual kWh usage with the ElectricityPlans BillSmart™ Tools, including BillSmart Low Bill Finder and BillSmart Calculator. You’ll get easy insights into what you’ll actually pay. That’s the only way to find the best electricity plan for your home.

    Frequently Asked Questions

    Is Gexa or Frontier cheaper?

    Pricing is the same for Gexa and Frontier across their fixed rate and bill credit plans. If your main interest is lowest price, skip the brand name and shop using the ElectricityPlans BillSmart Low Bill Finder to find the cheapest option for your home.

    What are cheaper alternatives to Gexa and Frontier?

    Both Gexa and Frontier position themselves as low priced and affordable. However, both are around 10% higher priced than the cheapest offers. If you’re shopping based on price but are also concerned about reputation and stability, consider Champion Energy, Chariot Energy, Rhythm Energy and APG&E. All are known brand names, in business for 5+ years and cheaper than Gexa or Frontier.

    About Rebecca Bridges

    Rebecca Bridges has worked in deregulated energy markets since 2001. As chief marketing officer for ElectricityPlans, she focuses on helping consumers save on their electricity bills and find the best electricity plans. Outside of work, Rebecca uses her marketing experience to support dog rescue and can often be found hiking or biking local trails.

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