Reliant Energy - Electricity Rates, Plans & Reviews

As one of Texas’ largest electricity providers, Reliant Energy provides power to more than 1.5 million Texas residential and commercial electricity customers.

As a part of NRG Energy Inc. (NYSE: NRG), a Fortune 200 company, they are dedicated to providing high-value, innovative energy products that match changing customer needs to power homes and businesses throughout the state. Reliant electricity plans offer a wide variety of choices.

Reliant Energy at a Glance

Our Quick Take

Reliant Energy is one of the original retail electricity providers in Texas. If you like the security of buying a name brand product, plus a 90-day satisfaction guarantee? Take a look at Reliant’s offers. If you want the cheapest price around? Look elsewhere.

Key Facts

• Company Address: 1201 Fannin St, 5th Floor, Houston, TX 77002
• Year Founded: 2001
• Renewable Energy Commitment: Mixed
• Plan Types Offered: Fixed rate, bill credit, time of use
• Ownership: NRG
• Customer Service: 24/7 customer service via chat or phone at 833-302-3650
• Bill Pay Log-in: Log in to Reliant Energy bill pay.

Reliant Electricity Plan Offers

Reliant Energy is one of the largest electricity providers in Texas. They offer a variety of electricity plans at competitive rates. They offer fixed rate, bill credit and time of use plans, all in a variety of lengths. This chart compares Reliant Energy plans.

Reliant Energy Plans	Plan Type	Plan Details	Who This Plan is For
Reliant Pure Power	Fixed Rate	Basic fixed rate plan with a $5/month base charge	Most Texas homes
Reliant Basic Power	Fixed Rate	Basic fixed rate plan with a $9.95 minimum use charge if you use less than 1000 kWh	Texas homes that use over 1000 kWh/month
Reliant Power Savings	Bill Credit	$75 usage credit when you use >1000 kWh/month. No base charge.	Texas homes that use over 1000 kWh/month
Reliant Conservation Plan	Tiered Rate	Lower rate for energy use under 1000 kWh; $5 monthly base charge	Smaller homes and apartments
Reliant Free Overnight	Time of Use	Free energy and delivery charges from 9pm-6am daily. No base charge	Homes that can shift their usage to night time, or that have an EV.
Reliant Truly Free Weekends 100% Solar	Time of Use	Free energy and delivery from Friday 8pm to Monday 12am. No base charge	People who travel for work; second homes

Want help comparing plans? Read our Reliant Energy plans review.

Pros and Cons of Reliant Energy

Reliant Energy is a brand name Texans trust.

Reliant Energy Reviews

Reliant Energy is a great choice for Texans who value brand name companies and community involvement. Big companies come with a higher bill, but a lot of the extras like bill payment options and usage tracking.

Overall Customer Satisfaction

Overall satisfaction is excellent, with a 4.5/5 rating on Google.

What Customers Like

Happy customers like Reliant’s customer service, 90-day satisfaction guarantee, variety of plan options, and excellent customer service. Weekly usage summaries and high-use alerts also get positive reviews.

Common Complaints

Customer complaints focus on higher rates at contract renewal, and higher-than-expected bills for free weekends or free nights plans. Always read the fine print before signing up for any plan.

Is Reliant Energy Right for You?

Reliant Energy may be right for you if you value:

• Longevity in the market, backed by a major power generation company
• Excellent account management features
• Usage reports and high use alerts
• Satisfaction guarantee that lets you switch to any other Reliant Energy plan in the first 90 days.

Cirro Energy is not for you if you:

• Prefer small independent companies
• Have negative experiences in the past with NRG, or left a past-due balance at Cirro, Discount Power, Direct Energy or Green Mountain Energy.

Reliant Energy Frequently Asked Questions