Reliant Energy vs. TXU Energy - Which is the Better Choice?

  • Written By: Rebecca Bridges

  • Verdict: Reliant Energy is our winner when you compare Reliant vs. TXU. TXU offers greater plan flexibility and lower prices for bill credit/tiered rate plans. However, Reliant Energy is the cheaper option for basic fixed rate plans, which we think are the better option for consumers. Both companies charge a premium price for their brand name. For most households, the extra cost of TXU vs. Reliant isn’t justified if cheapest rate is your goal.

    Company Snapshots

    Reliant Energy

    Reliant Energy is the flagship brand for NRG Energy, which also owns Cirro Energy, Discount Power and Direct Energy. Premium pricing, a wide variety of plans and 24/7 customer service. They offer a 90-day customer satisfaction guarantee that lets you switch to any other Reliant plan in the first 3 months.

    TXU Energy

    TXU Energy is the flagship brand for Vistra Energy, which also owns 4Change Energy and TriEagle Energy. Premium pricing, leading edge bill credit/tiered rate plans and 24/7 customer service. Their industry-leading customer satisfaction guarantee lets you change plans or switch away with no termination penalty in the first 60 days.

    CategoryReliant EnergyTXU Energy
    Average Rate20% higher than market20% higher than market
    Monthly Base Charge$5.00$9.95
    PUC Complaint Rating4/54/5
    Best Plan TypeBasic Fixed RateBill Credit/Tiered Rate
    Plan Terms6-36 months1-36 months
    Satisfaction Guarantee90 Days; change your plan60 Days; change your plan or switch away with no termination fee
    Parent CompanyNRG (Houston)Vistra (Dallas)

    Shop TXU vs. Reliant Rates by Zip Code

    TXU Energy vs. Reliant Energy Electricity Rates (Oncor Area)

    Plan Name Term Rate/kWh
    TXU Energy Smart 1000 Select 12 12 10.9 ¢
    Reliant Power Savings 24 24 12.9 ¢
    Reliant Power Savings 12 12 12.9 ¢
    TXU Energy Clear Deal 12 12 14.5 ¢
    Reliant Pure Power 24 24 15.4 ¢
    Reliant Pure Power 12 12 15.5 ¢
    TXU Energy Clear Deal 24 24 15.5 ¢
    TXU Energy Solar Value 12 12 15.9 ¢
    Reliant Basic Power 24 24 16.2 ¢
    Reliant Basic Power 12 12 16.2 ¢
    Reliant Conservation Plan 12 12 16.5 ¢
    Reliant Conservation Plan 24 24 16.5 ¢
    TXU Energy Simple Rate 12 12 17.2 ¢
    TXU Energy Smart 2000 Select 12 12 17.2 ¢
    Reliant Free Overnight 12 12 17.8 ¢
    Reliant Truly Free Weekends 12 12 18.2 ¢
    TXU Energy Free Nights and Cool Summer 12 12 18.9 ¢
    TXU Energy Flex Forward 0 20.2 ¢
    TXU Energy Solar Saver 12 12 20.7 ¢
    TXU Energy Saver's Discount 12 12 22.0 ¢

    TXU Energy vs. Reliant Energy Electricity Rates (CenterPoint Area)

    Plan Name Term Rate/kWh
    TXU Energy Smart 1000 Select 12 12 9.9 ¢
    Reliant Power Savings 24 24 11.9 ¢
    Reliant Power Savings 12 12 11.9 ¢
    TXU Energy Clear Deal 12 12 13.5 ¢
    Reliant Pure Power 24 24 14.4 ¢
    Reliant Pure Power 12 12 14.5 ¢
    TXU Energy Clear Deal 24 24 14.5 ¢
    TXU Energy Solar Value 12 12 14.9 ¢
    Reliant Basic Power 24 24 15.8 ¢
    Reliant Basic Power 12 12 15.8 ¢
    Reliant Conservation Plan 12 12 15.9 ¢
    Reliant Conservation Plan 24 24 15.9 ¢
    TXU Energy Smart 2000 Select 12 12 16.2 ¢
    TXU Energy Simple Rate 12 12 16.2 ¢
    Reliant Free Overnight 12 12 17.2 ¢
    Reliant Truly Free Weekends 12 12 17.2 ¢
    TXU Energy Free Nights and Cool Summer 12 12 17.9 ¢

    Comparing Reliant vs TXU Electricity Plan Variety

    These charts show current plans offerings from TXU and Reliant.

    The best Reliant Energy plan is Reliant Pure Power. You’ll pay a $5/month base charge and have a fixed rate per kWh for your energy, with delivery charges passed through. This is a simple fixed rate plan, a great fit for most Texas homes.

    The best TXU Energy plan is the TXU Energy Clear Deal. It’s a bill credit and tiered rate plan that’s great for consumers using 800-1300 kWh monthly. That’s what most Texas homes use. Check the plan details and use our BillSmart™ Calculator and CostCurve™ graph to check what you’ll pay at every usage level.

    Reliant Energy PlansPlan TypePlan DetailsWho This Plan is For
    Reliant Pure PowerFixed RateBasic fixed rate plan with a $5/month base chargeMost Texas homes (Top Reliant Recommendation)
    Reliant Basic PowerFixed RateBasic fixed rate plan with a $9.95 minimum use charge if you use less than 1000 kWhTexas homes that use over 1000 kWh/month
    Reliant Power SavingsBill Credit$75 usage credit when you use >1000 kWh/month. No base charge. Texas homes that use over 1000 kWh/month
    Reliant Conservation PlanTiered RateLower rate for energy use under 1000 kWh; $5 monthly base chargeSmaller homes and apartments
    Reliant Free OvernightTime of UseFree energy and delivery charges from 9pm-6am daily. No base chargeHomes that can shift their usage to night time, or that have an EV.
    Reliant Truly Free Weekends Time of UseFree energy and delivery from Friday 8pm to Monday 12am. No base chargePeople who travel for work; second homes
    TXU Energy PlanPlan TypePlan DetailsWho This Plan is For
    TXU Energy Simple RateBasic Fixed RateConsistent energy rate regardless of monthly kWh usage. $9.95 monthly base charge.Customers desiring predictable electricity bills relative to monthly kWh usage.
    TXU Energy Smart BreakBill Credit$100 bill credit for >1000 kWh. $9.95 monthly base chargeCustomers who consistently use 1000-2000 kWh/month
    TXU Energy Clear DealBill Credit and Tiered Rates$50 bill credit for > 800 kWh usage in a billing cycle. Lower energy rate for usage < 1200 kWh. $9.95 monthly base charge. Texas homes with monthly usage consistently between 800 - 1200 kWh. (Top TXU Recommendation)
    TXU Solar ValueBill Credit and Tiered Rates$30 bill credit for > 800 kWh usage in a billing cycle. Lower energy rate for usage < 1200 kWh. 25% renewable energy. $9.95 monthly base chargeTexas homes with monthly usage consistently between 800 - 1200 kWh and want to support Texas renewable energy sources.
    TXU Energy Saver's DiscountBill Credit and Tiered Rates$50 bill credit for > 1200 kWh usage in a billing cycle. Lower energy rate for usage between 1201 - 2000 kWh. $9.95 monthly base charge. Texas homes with monthly usage consistently between 1200 - 2000 kWh.
    TXU Solar SaverBill Credit and Tiered Rates
    $30 bill credit for > 1200 kWh usage in a billing cycle. Lower energy rate for usage between 1201 - 2000 kWh. 25% renewable energy. $9.95 monthly base charge. Texas homes with monthly usage consistently between 1200 - 2000 kWh and want to support Texas renewable energy sources.
    TXU Free Nights & Cool SummerTime of Use - Free ElectricityFree energy charge between 9pm - 4:59am every night. 25% off your July/Aug/Sept daytime electricity. Pay 100% of delivery plus a $9.95 monthly base chargeCustomers who can shift approximately 57% of daily electricity usage to 8pm - 4:59am.
    TXU Energy Flex ForwardVariable No contract. Energy rate subject to change every month. $9.95 monthly base charge.Customers who want flexibility and are not price sensitive.

    Customer Reviews – TXU vs. Reliant

    Not much differentiation here. Both TXU and Reliant have high scores for Google reviews, and customers love and hate them for the same reasons. TXU Energy has a stronger customer satisfaction guarantee, offering a 60 day full guarantee that lets you switch to a new plan or leave with no early termination fee if you’re not happy.

    CategoryTXU EnergyReliant Energy
    Google Reviews4.8/54.5/5
    Customers LikeQuality customer care, mobile app, 60 day satisfaction guaranteeQuality customer care, 90 day satisfaction guarantee, weekly usage summaries
    Customers DislikeHigh renewal rates, high bills for free nights plansHigh renewal rates, high bills for free nights & weekends

    Which is Best Based on Your Situation?

    We compared Reliant vs. TXU based on several consumer scenarios. Reliant came out on top across the board.

    Winner: Reliant Energy

    Reliant Energy charges a $5 monthly base charge for their fixed rate plans and TXU Energy charges a $9.95 monthly fee. When usage is low, the monthly fee makes a bigger difference in your effective rate or average price.

    Winner: Reliant Energy

    Fixed rate plans are what’s best for most homes. Reliant Energy’s basic fixed rate plans typically have both a lower energy rate vs. TXU. Plus the $9.95 TXU base charge vs. $5 Reliant base charge impacts your monthly bill.

    Winner: Reliant Energy

    And again, the winner in the large home category is Reliant Energy. Their energy rate per kWh can be 2-3 cents below TXU’s, which makes a huge difference in your total bill. With Reliant vs. TXU, the answer is clear.

    Winner: TXU Energy

    While TXU Energy’s plans are more complicated, including bill credits, tiered rates and a base charge, the effective rate on most offers is lower than Reliant Energy. Don’t restrict yourself to two brands. Shop all providers for bill credit options.

    Winner: Reliant Energy

    Hands down, Reliant Energy has the cheapest fixed rate electricity plans when you compare TXU vs. Reliant. Part of that is the $9.95 base charge for TXU vs. $5 for Reliant. But overall, we see TXU charging higher energy rates than Reliant.

    Winner: Neither

    Neither TXU Energy nor Reliant Energy offer prepaid electricity plans. Your best option for prepaid is Payless Power, which offers 6 and 12 month fixed rates with no credit check.

    Final Verdict: Shop Around

    For most Texas households, Reliant is the better choice between these two, with lower rates on their basic fixed rate plans and a low monthly base charge. However, if you’re primarily shopping on price, both brands charge a 20-25% premium vs. market prices.

    Choose Reliant Energy if:

    • You want a low monthly base charge and a basic fixed rate plan
    • You like having 90 days to review your plan and change to a different option
    • You value the stability of a large company

    Choose TXU Energy if:

    • You want a bill credit/tiered rate plan to match your usage.
    • You value the flexibility of switching away if you find a better deal in 60 days
    • You value the stability of a large company

    Ultimately, we recommend that you don’t look at brand or advertised rates. Instead, shop based on your actual kWh usage with the ElectricityPlans BillSmart™ Tools, including BillSmart Low Bill Finder and BillSmart Calculator. You’ll get easy insights into what you’ll actually pay. That’s the only way to find the best electricity plan for your home.

    Frequently Asked Questions

    Is TXU or Reliant Cheaper?

    No easy answer here. It depends on your zip code, your usage and the type of plan you’re interested in. Your best bet it to use the ElectricityPlans BillSmart Low Bill Finder to find the cheapest option for your home.

    Can I switch from TXU to Reliant with no penalty?

    TXU Energy offers a 60-day satisfaction guarantee that lets you switch to any other plan or switch away to another provider with no early termination penalty if you do so in the first 2 months of service. After 60 days, early termination fees would apply.

    What are cheaper alternatives to TXU and Reliant?

    Both TXU and Reliant are premium brands with premium pricing. If you’re shopping based on price but are also concerned about reputation and stability, consider Champion Energy, Chariot Energy, Rhythm Energy and APG&E. All are known brand names, in business for 5+ years and cheaper than Reliant or TXU.

    About Rebecca Bridges

    Rebecca Bridges has worked in deregulated energy markets since 2001. As chief marketing officer for ElectricityPlans, she focuses on helping consumers save on their electricity bills and find the best electricity plans. Outside of work, Rebecca uses her marketing experience to support dog rescue and can often be found hiking or biking local trails.

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