Octopus Energy is an electricity company in Texas that offers fixed rate, bill credit and time-of-use plans. They also offer thed Intelligent Octopus program that provide rewards when you let them control your smart thermostats, EV charging and home batteries. This UK-based company is one of your options for electricity providers in Texas.
About Octopus Energy
Our Quick Take
Octopus Energy is a good option if you like green energy and basic fixed rate or time of use plans. They have several programs that reward consumers for opting in their high tech devices to be managed by Octopus Energy, including offers for smart thermostats, EVs and home batteries.
ElectricityPlans.com is not affiliated with Octopus Energy and provides this information so you can compare them with other companies. The Octopus Energy company name and logo shown on this page are the property of Octopus Energy.
Key Facts
- Company Address: 1114 Main St, Houston, TX 77002
- Year Founded: 2015; entered Texas in 2020.
- Renewable Energy Commitment: 100% renewable energy on all plans
- Plan Types Offered: Fixed rate, bill credit, time-of-use and prepaid electricity plans
- Satisfaction Guarantee: None
- Ownership: Owned by Octopus Energy Group Limited (UK company)
- Customer Service: Monday, Tuesday, Wednesday, Friday 9am – 5pm, Thursday 9am – 4pm, not open Saturday or Sunday. 833-OCTO-888.
- Bill Pay Log-in: Pay your bill online via Octopus Energy log-in. NOTE that Octopus adds a 2% credit card/debit card processing fee; pay by ACH instead.
Compare Octopus Energy’s Electricity Rates and Plans
Octopus Energy offers three basic plan types:
Octo Green: Basic fixed rate electricity plan with 100% renewable energy and no base charge. Compare to Energy Texas Come & Take It; you’ll get 100% renewable, no base charge a 30-day guarantee and a $5/month bill credit if you enroll in ebill and auto pay.
Octopus Flex: Time-of-use plan with on-peak, off-peak and seasonal charges. Compare to Rhythm Energy Power Shift.
Octopus Lite: Bill credit of $125 at 1000 kWh or greater in a single month. No base charge. 100% renewable energy. Compare to bill credit plans from APG&E; not 100% renewable, but significantly cheaper options.
While we don’t have Octopus Energy on our comparison shopping site, you can use this information to compare their rates to other electricity companies. Below are current rates for fixed rate, bill credit and time of use plans. Overall, why pay more for Octopus Energy when you have cheaper options that are also highly rated?
Compare Electricity Rates by Zip Code
Basic Fixed Rate Plans – Compare Rates vs. Octopus Energy
| Plan Name | Term | Rate/kWh |
|---|---|---|
| GoodCharlie Energy GoodEnergy 12 | 12 | 13.5 ¢ |
| Champion Energy Services Champ Saver 12 | 12 | 13.7 ¢ |
| Energy Texas Come and Take It 12 | 12 | 13.8 ¢ |
| APG&E Electricity Plans 12 | 12 | 13.9 ¢ |
| Champion Energy Services Champ Silver 24 | 24 | 13.9 ¢ |
| Chariot Energy Solarize 12 | 12 | 14.0 ¢ |
| Champion Energy Services Champ Saver 24 | 24 | 14.0 ¢ |
| Atlantex Power Luminous 12 | 12 | 14.2 ¢ |
| Chariot Energy Solarize 24 | 24 | 14.3 ¢ |
| Base Energy 36 | 36 | 14.5 ¢ |
| APG&E Electricity Plans 24 | 24 | 14.6 ¢ |
| Chariot Energy Solarize 36 | 36 | 14.7 ¢ |
| Constellation 12 Month (No Min Usage Fee) | 12 | 14.7 ¢ |
| Champion Energy Services Green Energy 24 | 24 | 14.7 ¢ |
| Rhythm Energy Simply Select 12 | 12 | 14.8 ¢ |
| Rhythm Energy Simply Select 24 | 24 | 15.0 ¢ |
| Rhythm Energy Simply Select 6 | 6 | 15.0 ¢ |
| Rhythm Energy Simply Select 9 | 9 | 15.1 ¢ |
| Reliant Pure Power 24 | 24 | 15.4 ¢ |
| Reliant Pure Power 12 | 12 | 15.5 ¢ |
Bill Credit Plans – Compare Rates vs.Octopus Energy
| Plan Name | Term | Rate/kWh |
|---|---|---|
| APG&E Simple Saver Smart Credit 12 | 12 | 6.9 ¢ |
| Chariot Energy GridPlus 12 | 12 | 6.9 ¢ |
| 4Change Energy Maxx Saver Value 12 | 12 | 7.2 ¢ |
| Chariot Energy GridPlus 24 | 24 | 7.2 ¢ |
| Gexa Eco Saver Plus 12 | 12 | 7.3 ¢ |
| Cirro Energy Bill Bonus 24 | 24 | 7.3 ¢ |
| Frontier Saver Plus 12 | 12 | 7.3 ¢ |
| Discount Power Bill Credit Bundle 24 | 24 | 7.3 ¢ |
| Cirro Energy Bill Bonus 12 | 12 | 7.4 ¢ |
| Discount Power Bill Credit Bundle 12 | 12 | 7.4 ¢ |
| Rhythm Max Saver 12 | 12 | 7.4 ¢ |
| 4Change Energy Maxx Saver Value 24 | 24 | 7.5 ¢ |
| Rhythm Saver 12 | 12 | 8.5 ¢ |
| TXU Energy Smart Break 12 | 12 | 10.9 ¢ |
| Constellation 12 Month Usage Bill Credit | 12 | 11.9 ¢ |
| Reliant Power Savings 12 | 12 | 11.9 ¢ |
| Reliant Power Savings 24 | 24 | 11.9 ¢ |
| Constellation 24 Month Usage Bill Credit | 24 | 12.3 ¢ |
| TriEagle Energy Sure Value 12 | 12 | 12.9 ¢ |
| Veteran Energy Valor 12 | 12 | 13.1 ¢ |
Compare Electricity Rates vs. Octopus Energy
Octopus Energy Customer Reviews
Octopus Energy has mixed reviews.
Overall Customer Satisfaction
Octopus Energy’s Google Reviews show a 4/5. They have a 4.6/5 with TrustPilot, a third party review site. They have a complaint rating of 3/5 stars with the Public Utility Commission of Texas. Overall, that shows some inconsistent results.
What Customers Like
Customer reviews primarily comment on specific customer service agents.
Common Complaints
Complaints refer to issues with Octopus’ payment system, something that’s pretty basic to get right for an electricity provider in Texas. Other complaints reference billing issues or move-ins that weren’t handled correctly.
How to Compare Electricity Plans in Texas
Comparing electricity plans in Texas is easy when you use the right tools. Like ElectricityPlans.com, where our BillSmart™ Low Bill Finder, BillSmart Calculator, BillSmart Plan Score and CostCurve™ show you what you’ll pay before you sign up. The advertised rate at 1000 kWh is not the rate you’ll actually pay. It’s important to shop by usage, to see your effective rate. Only than can you be sure that a plan is right for you.
Here are the basic steps to compare electricity plans:
- Enter your zip code on a comparison shopping site like ElectricityPlans.com
- Enter your average usage to see plans based on effective rate.
- Select up to three plans to compare side by side
- Check the effective rate and estimated bills to find the cheapest rate for your home.
- Click or call to enroll.
We recommend basic fixed rate electricity plans as the best choice for most consumers.
Pro Tip: Moving in to a new home? Estimate your annual usage based on 6.48 kWh/square foot, which is the average power usage for Texas homes. Then divide by 12 to get your monthly average. Check our move center for more information.
Shop Texas Electricity Rates & Plans
Frequently Asked Questions About OctopusEnergy
Octopus Energy has been in the Texas market since 2020, but hasn’t seemed to been one to light the world on fire. Their plans are similar to others in the market, with the only innovation coming from their Intelligent Octopus programs that give incentives for letting them manage your smart thermostat or EV. Reviews are mixed but generally positive.
