Effective October 2024, Shell Energy no longer offers residential electricity plans in Texas. Here are alternatives to Shell Energy.
Alternatives to Shell Energy Rates – Dallas/Fort Worth (Oncor)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| Discount Power Bill Credit Bundle 12 | 12 | 10.2 ¢ |
| Discount Power Bill Credit Bundle 24 | 24 | 10.2 ¢ |
| APG&E SimpleSaver 12 | 12 | 10.2 ¢ |
| APG&E SimpleSaver 13 | 13 | 10.3 ¢ |
| 4Change Energy Maxx Saver Select 12 | 12 | 10.4 ¢ |
| APG&E SimpleSaver 36 | 36 | 10.5 ¢ |
| 4Change Energy Maxx Saver Select 24 | 24 | 10.6 ¢ |
| Chariot Energy GridEdge 12 | 12 | 10.6 ¢ |
| Cirro Energy Simple Bill Credit 12 | 12 | 11.4 ¢ |
| Cirro Energy Simple Bill Credit 24 | 24 | 11.4 ¢ |
| Reliant Power Savings 24 | 24 | 13.9 ¢ |
| Champion Energy Services Champ Saver 12 | 12 | 14.2 ¢ |
| Champion Energy Services Champ Silver 24 | 24 | 14.2 ¢ |
| Champion Energy Services Champ Saver 24 | 24 | 14.3 ¢ |
| Energy Texas Come and Take It 12 | 12 | 14.3 ¢ |
| TriEagle Energy Sure Value 12 | 12 | 14.5 ¢ |
| APG&E Electricity Plans 12 | 12 | 14.5 ¢ |
| Champion Energy Services Free Weekends 24 | 24 | 14.6 ¢ |
| APG&E Electricity Plans 13 | 13 | 14.7 ¢ |
| APG&E Electricity Plans 36 | 36 | 14.8 ¢ |
Alternatives to Shell Energy Rates – Houston (CenterPoint)
| Plan Name | Term | Rate/kWh |
|---|---|---|
| APG&E SimpleSaver 12 | 12 | 9.8 ¢ |
| Discount Power Bill Credit Bundle 12 | 12 | 9.9 ¢ |
| Discount Power Bill Credit Bundle 24 | 24 | 9.9 ¢ |
| APG&E SimpleSaver 36 | 36 | 9.9 ¢ |
| 4Change Energy Maxx Saver Select 24 | 24 | 10.0 ¢ |
| 4Change Energy Maxx Saver Select 12 | 12 | 10.0 ¢ |
| APG&E SimpleSaver 13 | 13 | 10 ¢ |
| Chariot Energy GridEdge 12 | 12 | 10.2 ¢ |
| Cirro Energy Simple Bill Credit 12 | 12 | 10.9 ¢ |
| Cirro Energy Simple Bill Credit 24 | 24 | 10.9 ¢ |
| TriEagle Energy Sure Value 12 | 12 | 13.5 ¢ |
| Energy Texas Come and Take It 12 | 12 | 13.6 ¢ |
| Constellation 12 Month Usage Bill Credit | 12 | 13.9 ¢ |
| Constellation 36 Month Usage Bill Credit | 36 | 14.0 ¢ |
| Constellation 24 Month Usage Bill Credit | 24 | 14.1 ¢ |
| APG&E Electricity Plans 12 | 12 | 14.1 ¢ |
| APG&E Electricity Plans 36 | 36 | 14.1 ¢ |
| APG&E Electricity Plans 13 | 13 | 14.1 ¢ |
| Reliant Power Savings 24 | 24 | 14.4 ¢ |
| Chariot Energy Free Nights 36 | 36 | 14.4 ¢ |
Customer Service
Shell Energy customer service is based in The Woodlands (Houston area) Texas. You will be able to talk to a local call center agent in either English or Spanish. You can reach customer service at 800-716-8807 Monday to Friday from 8am to 7pm.
Customer Login: Login to your account online.
Email Customer Service: happytohelp@shellenergy.com
Corporate Offices: 21 Waterway Avenue Ste 450; The Woodlands, TX 77380
