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Shell Energy - Fixed, Renewable, Solar Buyback and EV Charging Plans in Texas

  • Written By: Rebecca Bridges

  • Effective October 2024, Shell Energy no longer offers residential electricity plans in Texas. Here are alternatives to Shell Energy.

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    Customer Service

    Shell Energy customer service is based in The Woodlands (Houston area) Texas. You will be able to talk to a local call center agent in either English or Spanish. You can reach customer service at 800-716-8807 Monday to Friday from 8am to 7pm.

    Customer Login: Login to your account online.

    Email Customer Service: happytohelp@shellenergy.com

    Corporate Offices: 21 Waterway Avenue Ste 450; The Woodlands, TX 77380

    About Rebecca Bridges

    Rebecca Bridges has worked in deregulated energy markets since 2001. As chief marketing officer for ElectricityPlans, she focuses on helping consumers save on their electricity bills and find the best electricity plans. Outside of work, Rebecca uses her marketing experience to support dog rescue and can often be found hiking or biking local trails.

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